Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JANET PROA

Zapopan

Summary

Resourceful, known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

7
7
years of professional experience

Work History

Realtor

Keller Williams
Fremont
08.2024 - 04.2025
  • Conducted market analysis to determine property values and trends.
  • Coordinated property viewings and open houses for prospective buyers.
  • Developed marketing strategies to promote listings across multiple platforms.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.

Server

Pizza Antica
Lafayette
08.2022 - 08.2023
  • Strong customer service skills and the ability to work well under pressure.
  • Experience in taking orders, serving food and drinks, and handling payments.
  • Knowledge of food and beverage menus, including wine and cocktail options.
  • Skilled in upselling and recommending menu items to customers.
  • Ability to work as part of a team and communicate effectively with coworkers.

Dinning Room Server

Belmont Village
Albany
08.2019 - 05.2020
  • Served customers in a fast-paced dining environment with a focus on excellent customer service.
  • Provided recommendations on menu items and specials to enhance dining experience.
  • Assisted in setting up and clearing tables during busy dining hours.
  • Adhered to food safety and hygiene guidelines at all times.

Customer Service

Teleperformance
Guadalajara
05.2018 - 11.2018
  • Worked as a Customer Service Representative at a busy call center handling high call volumes and resolving customer inquiries and complaints.
  • Developed strong communication and problem-solving skills as a Customer Service Representative in a retail environment, assisting customers with product selection and providing personalized service.
  • Utilized CRM software to document and track customer interactions, improving efficiency and streamlining communication as a Customer Service Specialist.

Education

Statutory Course Completion Certificate -

Realty School, LLC
San Francisco, CA
01.2024

High School Diploma -

Preparatoria De Jalisco
Guadalajara
06-2018

Skills

  • Communication
  • Multi-tasking
  • Customer service
  • Sales
  • Cash handling

Languages

English
First Language

Timeline

Realtor

Keller Williams
08.2024 - 04.2025

Server

Pizza Antica
08.2022 - 08.2023

Dinning Room Server

Belmont Village
08.2019 - 05.2020

Customer Service

Teleperformance
05.2018 - 11.2018

Statutory Course Completion Certificate -

Realty School, LLC

High School Diploma -

Preparatoria De Jalisco

Similar Profiles

CREATE PROFILE
JANET PROA