Janis Malevnova López Morales
Communications And Electronic Engineer
Mexico City
Summary
Dynamic Implementation Coordinator at Ericsson with a proven track record in project management and root-cause analysis. Successfully enhanced customer satisfaction by meeting deadlines and fostering collaboration among stakeholders. Skilled in optimizing system performance and documentation, driving effective communication, and ensuring seamless deployments in complex environments.
Overview
6
6
years of professional experience
4
4
Certificates
Work History
Implementation Coordinator
Ericsson
04.2022 - Current
- Developed tailored implementation plans based on client needs.
- Scheduling.
- Scripts request.
- Customized, developed and managed individualized deployments to assist utilization.
- Maintained thorough documentation of implementation activities, facilitating clear communication between stakeholders and creating a valuable reference for future projects.
- Enhanced customer satisfaction by consistently meeting implementation deadlines and addressing client concerns promptly.
- Led regular status update meetings with stakeholders to discuss progress reports, address challenges proactively, and maintain transparency throughout the implementation process.
Shift Leader
Ericsson
01.2021 - 12.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Market Team Leader
Ericsson
01.2020 - 12.2020
- Fostered a collaborative work environment by promoting open communication channels among team members.
- Established strong relationships with key clients, ensuring customer satisfaction and retention.
- Increased market share by developing and implementing targeted sales strategies.
Integration Engineer
Ericsson
04.2019 - 12.2019
- Ensured seamless user experience by conducting thorough testing of integrated systems before deployment.
- Attended meetings and took on leadership role as point of contact or stakeholder for projects.
- Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
- Good knowledge in GSM, UMTS, LTE and 5G.
- Baseband migration, carrier add, radio swap, 5G integration, AAS IX, Anchor sites, NR600 full IX, Call test and troubleshooting.
Education
Communications And Electronic Engineer -
Instituto Politecnico Nacional
ESIME Zacatenco 05.2001 -
High School Diploma -
Instituto Politecnico Nacional
Cecyt 11. Wilfrido Massieu 05.2001 -
Skills
Root-cause analysis
Certification
SCRUM Developer Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Interests
Sports, culture, music, arts, ballet, theater
Timeline
Implementation Coordinator
Ericsson
04.2022 - Current
Shift Leader
Ericsson
01.2021 - 12.2021
Market Team Leader
Ericsson
01.2020 - 12.2020
Integration Engineer
Ericsson
04.2019 - 12.2019
Communications And Electronic Engineer -
Instituto Politecnico Nacional
05.2001 -
High School Diploma -
Instituto Politecnico Nacional
05.2001 -
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