Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Complementaryeducation
Software
Timeline
Generic

Jaqueline Gonzalez

KEY ACCOUNT MANAGER
Huixquilucan,MEX

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

2025
2025
years of professional experience
2
2
Languages

Work History

KEY ACCOUNT MANAGER

MEXHG CONSULTORES
4 2019 - Current
  • Lead and strengthen customer relationships, identify growth opportunities, and oversee project implementations, managing a team of 2 executives.
  • Created compelling commercial proposals, negotiating, and securing contracts.
  • Successfully implemented projects from planning to evaluation and closure stages.
  • Managed collections, ensuring timely follow-up and resolution with clients.
  • Proactively anticipated client needs, offering tailored solutions to ensure satisfaction.

OPERATIONS MANAGER

CA SOLUCIONES FINANCIERAS
05.2017 - 03.2019
  • Oversaw asset administration and risk assessments, ensuring client service levels were met while leading a team of 4 executives.
  • Procured assets per contract specifications and managed annual insurance renewals.
  • Directed geolocation systems and strengthened supplier networks.
  • Developed and managed monthly budgets, optimizing operational costs.

FORMALITIES MANAGEMENT LEADER

ELEMENT FLEET MANAGEMENT
02.2016 - 04.2017
  • Ensured client service compliance with contracts while providing consulting support to sales teams, managing 14 analysts.
  • Designed strategies to reduce response times and enhance service efficiency.
  • Expanded and fortified the supplier network to meet client needs.
  • Developed training materials and operational guides for sales and account managers.
  • Conducted continuous training and evaluations to improve team performance.

FORMALITIES MANAGER

LEASEPLAN MEXICO
09.2010 - 01.2016
  • Enhanced operational processes, response times, and supplier networks across the national territory while managing a team of 20 analysts.
  • Optimized asset management systems and implemented improvement strategies.
  • Identified operational challenges and proposed effective solutions.
  • Produced detailed operational reports and pricing proposals for potential clients.

Education

MBA - Business Management

Universidad Del Valle De Mexico
Mexico City, Mexico
05.2001 -

Bachelor´s degree - International Relations

Universidad Del Valle De Mexico
Mexico City, Mexico
08-2003

Skills

Client relationship building

Lead generation

Customer retention

Teamwork and collaboration

Problem-solving abilities

Processing payments

Accomplishments

  • Renewal of 5 key client contracts
  • 10% reduction in operating expenses
  • Recovery of 80% of the overdue portfolio

Complementaryeducation

  • Negotiation and effective communication skills, Currently studying
  • LinkedIn for Networking, Finished

Software

Google Suite

Microsoft Windows

Timeline

OPERATIONS MANAGER

CA SOLUCIONES FINANCIERAS
05.2017 - 03.2019

FORMALITIES MANAGEMENT LEADER

ELEMENT FLEET MANAGEMENT
02.2016 - 04.2017

FORMALITIES MANAGER

LEASEPLAN MEXICO
09.2010 - 01.2016

MBA - Business Management

Universidad Del Valle De Mexico
05.2001 -

KEY ACCOUNT MANAGER

MEXHG CONSULTORES
4 2019 - Current

Bachelor´s degree - International Relations

Universidad Del Valle De Mexico
Jaqueline GonzalezKEY ACCOUNT MANAGER