Jason Fharid Bobadilla Sanchez
Junior Manager
Puerto Vallarta
Summary
At Bonsai Sushi, excelled in enhancing guest satisfaction and loyalty through attentive service and expert order management. Demonstrated adaptability and bilingual proficiency, significantly boosting sales by upselling. Skilled in problem-solving and teamwork, I played a key role in a cohesive, high-energy team, contributing to a notable increase in repeat business.
Overview
2
2
years of professional experience
1
1
Language
Work History
Restaurant Waiter
Bonsai Sushi
09.2022 - 05.2024
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Taking care of foreigners: Americans & Canadians (since I was the only one who spoke English and basic French).
- Increased sales significantly by upselling higher-end products to customers.
- The collection of payments from customers, either by cash or credit card.
- Responsible for taking calls for home orders.
Show Set-Up
Najera Producciones
Puerto Vallarta / Guadalajara
03.2024 - Current
- Dance floor set-up
- Audio assembly
- Light assembly
- Reaching Clients
- Maintenance of equipment
- Conversations with customers, considering everything the customer wants
Education
High School Certificate - Professional Food And Beverage Technician.
Conalep Puerto Vallarta
C. Viena #111 Las Gaviotas, Puerto Vallarta, Jal. 05.2001 -
Skills
Service Quality
Food presentation
Order Management
Guest Relations Management
Daily specials memorization
Multitasking Abilities
Problem-Solving
Adaptability and Flexibility
High Energy and Stamina
Professionalism
Bilingual
Gym
Disciplined
Focused in everything I do
Punctual
Heavy weights
Timeline
Show Set-Up
Najera Producciones
03.2024 - Current
Restaurant Waiter
Bonsai Sushi
09.2022 - 05.2024
High School Certificate - Professional Food And Beverage Technician.
Conalep Puerto Vallarta
05.2001 -
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