Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Javier Arias Fernandez

NOGALES

Summary

Productive Seller possessing superior customer service mindset and 10 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.

Overview

11
11
years of professional experience

Work History

Seller

WO DISTRIBUCIONES
06.2018 - 06.2023
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Utilized product knowledge to educate customers on features and benefits.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Upsold additional services and products to maximize sales opportunities.
  • Developed promotional strategies to increase awareness and achieve sales goals.
  • Provided customers with information on shipment amounts and cost of products through email or online support chat.

Seller

PEÑAFIEL MEXICO
01.2018 - 06.2018
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Utilized product knowledge to educate customers on features and benefits.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.

Car Wash Detailer

CAR WASH NOGALES
05.2017 - 12.2017
  • Shined vehicle windows and windshields to remove water spots.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Maintained clean, tidy and safe work environment.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Provided exceptional customer service and addressed customer inquiries.

Chef Assistant

GORILLAS BURGERS
10.2015 - 10.2016
  • Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
  • Prepared and cooked quality meals in high-volume, fast-paced service environments.
  • Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Received delivered, sorted produce and stored supplies quickly to maintain quality and condition.
  • Prepped ingredients ahead of time to increase cooking and service speed.

Seller

COCACOLA
11.2012 - 05.2015
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Utilized product knowledge to educate customers on features and benefits.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.

Education

High School Diploma -

SECUNDARIA TECNICA 62
NOGALES,SONORA
08.2009

Skills

  • Online Auctions
  • Contact Management Systems
  • Employee Programs
  • Amazon FBA
  • Customer Service and Assistance
  • Profit and Loss Management
  • Margin Selling
  • Kitchen Equipment
  • Promotional Campaigns

Languages

Spanish
Advanced (C1)

Timeline

Seller

WO DISTRIBUCIONES
06.2018 - 06.2023

Seller

PEÑAFIEL MEXICO
01.2018 - 06.2018

Car Wash Detailer

CAR WASH NOGALES
05.2017 - 12.2017

Chef Assistant

GORILLAS BURGERS
10.2015 - 10.2016

Seller

COCACOLA
11.2012 - 05.2015

High School Diploma -

SECUNDARIA TECNICA 62

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Jesus Javier Arias Fernandez