Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javier Gonzalez

Morelia, Michoacán

Summary

Dynamic Quality Assurance Analyst with Mastercard, skilled in mentoring teams and enhancing quality processes. Proven ability to analyze data and ensure compliance with industry regulations. Adept at collaborating under pressure, driving project success, and delivering impactful results. Committed to continuous improvement and fostering a culture of teamwork and initiative.

Overview

6
6
years of professional experience

Work History

Quality Assurance Analyst

Mastercard
04.2019 - Current
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.

KYC Analyst

Mastercard
04.2019 - Current
  • Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
  • Reviewed new prospect KYC documents to meet requirements and determine business model risk.
  • Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
  • Supported KYC processes for prospective and existing customers.

Education

BBA - Industrial Engineering

Instituto Tecnológico De Morelia
Morelia, Michoacán, Mexico
07-2014

Skills

  • Quality assurance
  • Quality processes
  • Data analysis
  • Mentoring and training
  • Teamwork
  • Work under pressure
  • Initiative

Timeline

Quality Assurance Analyst

Mastercard
04.2019 - Current

KYC Analyst

Mastercard
04.2019 - Current

BBA - Industrial Engineering

Instituto Tecnológico De Morelia
Javier Gonzalez