Javier Gonzalez
Morelia, Michoacán
Summary
Dynamic Quality Assurance Analyst with Mastercard, skilled in mentoring teams and enhancing quality processes. Proven ability to analyze data and ensure compliance with industry regulations. Adept at collaborating under pressure, driving project success, and delivering impactful results. Committed to continuous improvement and fostering a culture of teamwork and initiative.
Overview
6
6
years of professional experience
Work History
Quality Assurance Analyst
Mastercard
04.2019 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
KYC Analyst
Mastercard
04.2019 - Current
- Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Supported KYC processes for prospective and existing customers.
Education
BBA - Industrial Engineering
Instituto Tecnológico De Morelia
Morelia, Michoacán, Mexico07-2014
Skills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
- Teamwork
- Work under pressure
- Initiative
Timeline
Quality Assurance Analyst
Mastercard
04.2019 - Current
KYC Analyst
Mastercard
04.2019 - Current
BBA - Industrial Engineering
Instituto Tecnológico De Morelia
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