JAVIER ORNELAS RODRIGUEZ
SAN JOSE DEL CABO
Summary
Enthusiastic to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and team work . Motivated to learn and grow to support the company which I ́m working with.
Hobbies Surf and Cooking
Overview
12
12
years of professional experience
Work History
Entrepreneur
Sabaku
08.2024 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Determined business plan, mission statement, and vision.
Executive Chef
Crania Reclaim
07.2022 - 08.2024
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Developed menus, controlled food costs and oversaw quality, sanitation and safety processes.
- Estimated food consumption and requisitioned food, selected and developed recipes, standardized production recipes for consistent quality and established presentation technique.
- Generated employee schedules, work assignments and determined appropriate compensation rates.
Food and Beverage Manager
Crania Reclaim
01.2021 - 07.2022
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Carefully interviewed, selected, trained and supervised staff.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Service Trainee
Cosme
07.2021 - 10.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Food Car
Self Employed
08.2019 - 10.2020
- Buy supplies and equipment of the highest quality to ensure the best customer service.
- Prepared food for sale, and calculate breakeven point.
- Transported prepared food in the trunk to customers locations.
- Work in the feedback to improve for the next sale
Waitress Supervisor
Vinicola Xecue
02.2019 - 05.2019
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Head Line Cook
Agua De Vid
09.2018 - 12.2018
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Cook
Restaurante Aitana
05.2018 - 08.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Ordered and received products and supplies to stock kitchen areas.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Cook's Helper
Restaurante Tu Ceviche
01.2018 - 05.2018
- Distributed food during busy peak periods to drive customer satisfaction.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Head of Project Management
Addaltec
01.2017 - 01.2018
- Developed and initiated projects, managed costs, and monitored performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
Administrative Assistant
Impetro Financial
10.2013 - 08.2016
- Coached new employees on administrative procedures, company policies and performance standards.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled client correspondence and tracked records to foster office efficiency.
Education
BBA - Business Administration And Management
Universidad Panamericana
Mexico City05.2017
Diploma - Business Management
IPADE
Mexico City02.2017
Diploma - Entrepreneurship
Zagreb School of Economics
Zagreb, Croatia07.2015
Skills
- Staff Management
- Operations management
- Budgeting
- Strategic planning
- Problem resolution
Timeline
Entrepreneur
Sabaku
08.2024 - Current
Executive Chef
Crania Reclaim
07.2022 - 08.2024
Service Trainee
Cosme
07.2021 - 10.2021
Food and Beverage Manager
Crania Reclaim
01.2021 - 07.2022
Food Car
Self Employed
08.2019 - 10.2020
Waitress Supervisor
Vinicola Xecue
02.2019 - 05.2019
Head Line Cook
Agua De Vid
09.2018 - 12.2018
Cook
Restaurante Aitana
05.2018 - 08.2018
Cook's Helper
Restaurante Tu Ceviche
01.2018 - 05.2018
Head of Project Management
Addaltec
01.2017 - 01.2018
Administrative Assistant
Impetro Financial
10.2013 - 08.2016
BBA - Business Administration And Management
Universidad Panamericana
Diploma - Business Management
IPADE
Diploma - Entrepreneurship
Zagreb School of Economics