Accomplished and results-driven executive with extensive experience maximizing business efficiency and achieving substantial revenue growth by directing organization-wide processes. Demonstrated success devising and implementing strategic plans to expand business opportunities, while managing all bottom-line factors. Credible history of managing staff, planning budgets, reducing costs, maintaining inventories, and complying with industry policies. Stellar record of allocating human, financial, technical, and operational resources and delivering complex projects under strict deadlines. People-focused; adept at fostering a culture of teamwork and promoting synergy as well as new ideas for business development.
Hi, I’m
Javier Reyes
Mexico City
Summary
Overview
21
years of professional experience
3
Certifications
Work History
Brinks PanAmericano (Consulting, Solutions, Cash Management, Product Implementation)
Business Development Manager
10.2016 - Current
Job overview
- Implement best practices and deliver executive-level leadership to national commercial team to capture new business opportunities related to retail, gas, food, pharmaceutical, distribution centers, consumer good, life sciences industries and Banking financial institutions
- Maintain healthy P&L figures by monitoring cash flows and reducing unnecessary operational overhead costs
- Plan and estimate future business growth by building near perfect forecasts
- Drive internal processes by developing SLAs and setting a clear standard of performance
- Negotiated and secured up to $10M US business by adopting best-in-class consulting practices
- Commended for increasing installed devices by 7000 (from 500) within four years
- Implement new product technology into a Fintech / Cash management financial company, working with global and Latam team, testing, documentation, process adjustments, training, importation logistics, forecasting, installation, setup, invoicing, and creating all business cases for deployment into our national sales team.
Genpact (Consulting, Business Process Transformation)
Reengineering Commercial Leader Latam
06.2015 - 09.2016
Job overview
- Devised as well as implemented business strategies & processes to improve overall operational efficiency and productivity
- Collaborated with clients and created customer-centric action plans for development of creative solutions, while achieving highest satisfaction levels
- Ensured project success by leading all phases of project management operations, from conceptualization to execution
- Attained $10M in savings by reorganizing LATAM structure for General Motors
- Gained a competitive advantage through yearly account planning and by analyzing company as well as competitor's strategy and customer needs
- Provided relevant and valuable data insights by conducting data analysis and by creating price optimization models.
B2XCare (Aftersales market Services Mobile)
Global Project Manager | Regional LATAM Project Manager
04.2013 - 05.2015
Job overview
- Utilized a web base application for the control of repairs, swap devices, parts consumption, invoicing, and material replenishment forecasting
- Evaluated and enhanced employees' performance by developing KPIs
- Ensured alignment of program with set objectives by performing user-acceptance testing
- Improved customer service by reducing turnaround time and resolving client issues while spearheading the deployment of mobile customer repair centers for Europe, Asia and Latam
- Negotiated legal contracts and commercial agreements with carriers to prevent future disputes
- Enhanced response time for supply chain, from one month to one week, by developing new and improved processes
- Recognized for administering top-notch software development for a diverse range of clients
- Achieved 95% turnaround repairs done under 24 hours.
Flextronics (Manufacturing and Services Telecom Industry)
Program Manager
09.2003 - 03.2013
Job overview
- Delivered quality customer service by liaising between the company and customers while serving as customer success manager
- Developed and maintained project plans and coordinated activities, while tracking accomplishments and results of assigned resources
- Identified and mitigated risks associated with the programs for on time and within budget execution of program
- Attained 98% on-time delivery of programs to the customers
- Minimized response time for USA customers by establishing repair station within US
- Improved manufacturing lines efficiency by up to 30% while decreasing product rework by 15% by identifying root cause of defective products through development of Kaizen project
- Enhanced productivity and quality while reducing manufacturing site by developing Lean Six sigma Kaizen projects.
Education
University of Guadalajara (CETI)Jalisco, Mexico
Industrial Engineering, Instrumentation and Process Control
University Overview
Skills
Strategic Planning & Execution
Certification
Scrum Master
Career Experience
Career Experience
- Brinks PanAmericano (Consulting, Solutions, Cash Management, Product Implementation), Mexico City, Business Development Manager, 10/2016, Present, Implement best practices and deliver executive-level leadership to national commercial team to capture new business opportunities related to retail, gas, food, pharmaceutical, distribution centers, consumer good, life sciences industries and Banking financial institutions., Maintain healthy P&L figures by monitoring cash flows and reducing unnecessary operational overhead costs., Plan and estimate future business growth by building near perfect forecasts., Drive internal processes by developing SLAs and setting a clear standard of performance., Negotiated and secured up to $10M US business by adopting best-in-class consulting practices., Commended for increasing installed devices by 7000 (from 500) within four years., Implement new product technology into a Fintech / Cash management financial company, working with global and Latam team, testing, documentation, process adjustments, training, importation logistics, forecasting, installation, setup, invoicing, and creating all business cases for deployment into our national sales team.
- Genpact (Consulting, Business Process Transformation), Mexico City, Reengineering Commercial Leader Latam, 6/2015, 9/2016, Devised as well as implemented business strategies & processes to improve overall operational efficiency and productivity., Collaborated with clients and created customer-centric action plans for development of creative solutions, while achieving highest satisfaction levels., Ensured project success by leading all phases of project management operations, from conceptualization to execution., Attained $10M in savings by reorganizing LATAM structure for General Motors., Gained a competitive advantage through yearly account planning and by analyzing company as well as competitor's strategy and customer needs., Provided relevant and valuable data insights by conducting data analysis and by creating price optimization models.
- B2XCare (Aftersales market Services Mobile), Mexico City, Global Project Manager | Regional LATAM Project Manager, 4/2013, 5/2015, Utilized a web base application for the control of repairs, swap devices, parts consumption, invoicing, and material replenishment forecasting., Evaluated and enhanced employees' performance by developing KPIs., Ensured alignment of program with set objectives by performing user-acceptance testing., Improved customer service by reducing turnaround time and resolving client issues while spearheading the deployment of mobile customer repair centers for Europe, Asia, and Latam., Negotiated legal contracts and commercial agreements with carriers to prevent future disputes., Enhanced response time for supply chain, from one month to one week, by developing new and improved processes., Recognized for administering top-notch software development for a diverse range of clients., Achieved 95% turnaround repairs done under 24 hours.
- Flextronics (Manufacturing and Services Telecom Industry), Raleigh, NC, US, Program Manager, 9/2003, 3/2013, Delivered quality customer service by liaising between the company and customers while serving as customer success manager., Developed and maintained project plans and coordinated activities, while tracking accomplishments and results of assigned resources., Identified and mitigated risks associated with the programs for on time and within budget execution of program., Attained 98% on-time delivery of programs to the customers., Minimized response time for USA customers by establishing repair station within US., Improved manufacturing lines efficiency by up to 30% while decreasing product rework by 15% by identifying the root cause of defective products through the development of Kaizen projects., Enhanced productivity and quality while reducing manufacturing site by developing Lean Six Sigma Kaizen projects.
Professional Development
Professional Development
- TL9000
- ROHS
- Risk Management
- Green Belt
- ISO 9000
- TS16949
Timeline
Business Development Manager
Brinks PanAmericano (Consulting, Solutions, Cash Management, Product Implementation)
10.2016 - Current
Reengineering Commercial Leader Latam
Genpact (Consulting, Business Process Transformation)
06.2015 - 09.2016
Global Project Manager | Regional LATAM Project Manager
B2XCare (Aftersales market Services Mobile)
04.2013 - 05.2015
Program Manager
Flextronics (Manufacturing and Services Telecom Industry)
09.2003 - 03.2013
University of Guadalajara (CETI)
Industrial Engineering, Instrumentation and Process Control
Scrum Master
Change Manager
Certification in Project Management (CIPM)
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