Summary
Overview
Work History
Education
Skills
Interests
sports
Timeline
Volunteer
Javier Zaragoza

Javier Zaragoza

E-commerce Specialist
Mexico City,CMX

Summary

Hardworking and driven to work quickly and effectively on projects in all types of environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Good at treating people and offering solutions to their needs.


Dedicated e-commerce professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.



Overview

8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

E-Commerce Specialist

Clean Brands
Mexico City, Mexico City
02.2015 - Current
  • Maintained working knowledge of company products, services and promotions.
  • Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
  • Responded to customer issues and resolved complaints.
  • Inventory management.
  • Resolved problems, improved operations and provided exceptional service.
  • Sales reports analysis.
  • Presentation of results and performance.

Fast Food Worker

Chipotle Mexican Grill.
Tucson, Arizona
02.2010 - 03.2011
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Moved and stocked food products weighing up to [Number] pounds.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

High School Diploma -

Tecnologico De Monterrey
Ciudad Obregon Sonora
01.2006 - 01.2009

BBA - International Business

Universidad La Salle
Ciudad Obregon, Sonora, Mexico
Jul.2011 - Feb.2015

Skills

Package tracking

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Interests

Sports

Comedy

Health

sports

Love to watch and play almost every sport there is.

Timeline

E-Commerce Specialist

Clean Brands
02.2015 - Current

BBA - International Business

Universidad La Salle
Jul.2011 - Feb.2015

Fast Food Worker

Chipotle Mexican Grill.
02.2010 - 03.2011

High School Diploma -

Tecnologico De Monterrey
01.2006 - 01.2009

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Javier ZaragozaE-commerce Specialist