Summary
Overview
Work History
Education
Skills
Timeline
Generic
Javier Trujillo Martinez

Javier Trujillo Martinez

Debt Collector
Estado De Mexico

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Detailed Collection agent bringing over 3 years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Collections Agent

B&B LITIGATION
Orange,
11.2021 - Current
  • Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Counseled debtors on payment options and arranged installment agreements.

Education

So

Tustin High School
Tustin, California
01.1999 - 11.2003

Skills

Collections processing

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Timeline

Collections Agent

B&B LITIGATION
11.2021 - Current

So

Tustin High School
01.1999 - 11.2003
Javier Trujillo Martinez Debt Collector