Jazmin Hernandez
Valparaiso, Zacatecas
Summary
Driven to excel, I leveraged reporting skills and employee motivation to enhance client satisfaction significantly. As a Call Center Executive, specialized in swiftly reconnecting services and orchestrating tech visits, markedly improving resolution rates. The blend of timekeeping abilities and dedication to client contentment underscores commitment to impactful results.
Overview
2
2
years of professional experience
Work History
Call Center Executive
Jazmin
03.2022 - 01.2024
In the repair department, I would help clients re connect their internet service as well as their home phone, cable, and billing information. Resolving the costumers worries such as re connecting their signals was a great experience such as scheduling tech visits.
Education
High School Diploma -
Rogers High School
Wyoming, Michigan06.2014
Skills
- Reporting skills
- Employee Motivation
- Timekeeping abilities
- Client satisfaction
- Excel work
- Communication skills
Languages
English
Advanced (C1)
Timeline
Call Center Executive
Jazmin
03.2022 - 01.2024
High School Diploma -
Rogers High School
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