Jeffrey Echeverria
Vernon Hills
Summary
Seeking a career opportunity in a company where I can maximize 5+ years of my management, quality assurance, training experience, & Leadership skills
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
7
7
years of professional experience
Work History
Lead Butender
Oakanna
04.2021 - 01.2026
- Led daily operations of dispensary, ensuring compliance with local regulations and company policies.
- Trained budtenders on product knowledge and customer service best practices.
- Enhanced customer experience through personalized recommendations based on individual preferences and needs.
- Managed inventory systems to optimize stock levels and reduce discrepancies.
- Oversaw weekly inventory planning, creating order lists and liaising with suppliers to ensure consistent product availability.
- Maintained precise POS inventory records by correctly inputting product names, labels, and pricing details.
Water Hash Technician
710 LABS
06.2020 - 04.2021
- Started as a Wet Trimmer trimming buds in a swift and efficient manner while maintaining the quality of the product
- Working collaboratively with the lab team in adherence to quality-oriented SOPs
- Met production deadlines while maintaining operational excellence
- Operated and maintained laboratory equipment to ensure precise testing and analysis.
Shift Supervisor
Good Eggs
08.2020 - 05.2020
- Promoted to Quality Control Inspector in a 2 month span and then to shift supervisor within 2 months
- Sustain high quality standard of over hundreds of meal kits
- Maintained an accurate and meticulous inventory of every product packed
- Ensure the team complied with food safety guidelines and high quality standards
- Product labeling and adapting to different deadlines in an agile manner
- Led a team of 7 packers that had the highest productivity of all teams
- Measured ingredients and supplies required to prepare a commercially scaled recipe
- Resolve customer issues regarding food service in a timely and hospitable manner
- Assign duties, responsibilities, and workstations to employees in accordance with work requirements
- Implemented creative and effective measures for improving work procedures and worker performance to increase service quality, record production, operational, and personnel data on specified forms
Electronics Technician
Abt Electronics
12.2018 - 10.2019
- Assist customers in person or on phone - Help customers troubleshoot tv bugs - Setup electronic service appointments
- Locate electronics properly for fix or repair - Setup service battery watch - follow "The answer is always yes to any reasonable request."
- Test electronics units, using standard test equipment, and analyze results to evaluate performance and determine need for adjustment.
- Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.
- Working with users to identify needs and provide customer support while finding the root causes of problems
Education
Associate's degree - Business Administration
Elmhurst University
Elmhurst, IL05.2020
Skills
- Adobe Premiere, Photoshop, Final Cut Pro, Inkscape, Illustrator, Microsoft Office
- Ability to lead, motivate, and mentor a team
- Time management and Communication Skills
- Fluent in Spanish
- Customer service expertise
- POS system operation
- Sales proficiency
- Industry networking
- Problem-solving
- Multitasking Abilities
- Cash handling experience
Timeline
Lead Butender
Oakanna
04.2021 - 01.2026
Shift Supervisor
Good Eggs
08.2020 - 05.2020
Water Hash Technician
710 LABS
06.2020 - 04.2021
Electronics Technician
Abt Electronics
12.2018 - 10.2019
Associate's degree - Business Administration
Elmhurst University