Dedicated Business Intelligence / PM professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
♦ Develop and align BI data/reporting strategy and roadmap with organizational objectives.
♦ Solve hard problems by owning the end-to-end BI analytical process, from intake to solution development.
♦ Collaborate with the business to understand broader business goals and challenges associated to the core business to design and maintain data infrastructure and metric dashboards to support KPIs.
♦ Manage Agile Projects to build and deploy Business Intelligence Solutions.
♦ Work together with owners of data, tech developers and business experts to build Business Intelligence Solutions.
♦ Provide metric expertise and standardization – lend guidance to the Leadership team to interpret and provide strategic insights into trends and gaps.
♦ Review E2E business processes to propose improvements and automations with RPA.
♦ Lead cross-division functional projects.
♦ Communicate the strategic vision to the stakeholders.
♦ Analyze business unit strategies, policies and targets.
♦ Communicate internal, external strategies.
Functional Experience & Tools: Passion for solving problems with data, Data-driven decision-making, Business Intelligence, Project Management, Process Improvement and Problem solving. Power BI, Power Automate, Thoughtspot, Smartsheet, CARD, P&L Analysis.
♦ Develop and align BI data/reporting strategy and roadmap with organizational objectives.
♦ Solve hard problems by owning the end-to-end BI analytical process, from intake to solution development.
♦ Collaborate with the business to understand broader business goals and challenges associated to the core business to design and maintain data infrastructure and metric dashboards to support KPIs.
♦ Manage Agile Projects to build and deploy Business Intelligence Solutions.
♦ Work together with owners of data, tech developers and business experts to build Business Intelligence Solutions.
♦ Provide metric expertise and standardization – lend guidance to the Leadership team to interpret and provide strategic insights into trends and gaps.
♦ Review E2E business processes to propose improvements and automations with RPA.
Operational Project Leader
♦ Supervise operational projects of different branches of the business (Supplies, HW&SW Ordering, Transition & Implementation, Customer Management)
♦ Deal with suppliers to ensure service compliance.
♦ Control and forecast of revenue, cost and margin to ensure the viability of the operation.
♦ Process Improvement in order to maximize effectiveness
Business Intelligence Specialist
♦ Ensure local organizational objectives are considered in regional BI strategy BI.
♦ Solve hard problems by owning end-to-end BI analytical process, from intake to solution development.
♦ Provide metric expertise and standardization – lend guidance to the Leadership team to interpret and provide strategic insights into trends and gaps.
♦ Develop and implement processes for Red Account healing and recovery of missing Supplies revenue. (Recovery of 117K USD)
♦ Identificate Non-Billed devices and stock in accounts.
♦ Implement controls to avoid duplicate shipments.
♦ Reduce waste due to early exchange. (Savings of 2.3 K USD)
♦ Develo Power BI to unify, analyze and present different data sources.
♦ Train resources and clients in developments and good practices.
♦ Data Analysis & Visualization
ITIL® Foundation Certificate in IT Service Management
★ Recognition Grow Together - Winning the Q2 22 LATAM Print Services & Solutions MPV Award
★ Recognition Lead with Ambition & Agility - Development of the regional Strategic Business Review Dashboard
★ Recognition Focus on Customers First - Development of the billing, consumption and business control dashboard for a AAA Customer
Data Driven Decision Making - SNHU
ITIL® Foundation Certificate in IT Service Management