Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Jeffrey Eduardo Alán Melgarejo

Business Intelligence Specialist / PM
Mexico City

Summary

Dedicated Business Intelligence / PM professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Global Services & Solutions Analytics

HP Inc.
11.2022 - Current

♦ Develop and align BI data/reporting strategy and roadmap with organizational objectives.
♦ Solve hard problems by owning the end-to-end BI analytical process, from intake to solution development.
♦ Collaborate with the business to understand broader business goals and challenges associated to the core business to design and maintain data infrastructure and metric dashboards to support KPIs.

♦ Manage Agile Projects to build and deploy Business Intelligence Solutions.
♦ Work together with owners of data, tech developers and business experts to build Business Intelligence Solutions.
♦ Provide metric expertise and standardization – lend guidance to the Leadership team to interpret and provide strategic insights into trends and gaps.
♦ Review E2E business processes to propose improvements and automations with RPA.

♦ Lead cross-division functional projects.

♦ Communicate the strategic vision to the stakeholders.
♦ Analyze business unit strategies, policies and targets.
♦ Communicate internal, external strategies.

Functional Experience & Tools: Passion for solving problems with data, Data-driven decision-making, Business Intelligence, Project Management, Process Improvement and Problem solving. Power BI, Power Automate, Thoughtspot, Smartsheet, CARD, P&L Analysis.

LATAM Business Intelligence Specialist

HP Inc.
08.2021 - 10.2022

♦ Develop and align BI data/reporting strategy and roadmap with organizational objectives.
♦ Solve hard problems by owning the end-to-end BI analytical process, from intake to solution development.
♦ Collaborate with the business to understand broader business goals and challenges associated to the core business to design and maintain data infrastructure and metric dashboards to support KPIs.

♦ Manage Agile Projects to build and deploy Business Intelligence Solutions.
♦ Work together with owners of data, tech developers and business experts to build Business Intelligence Solutions.
♦ Provide metric expertise and standardization – lend guidance to the Leadership team to interpret and provide strategic insights into trends and gaps.
♦ Review E2E business processes to propose improvements and automations with RPA.

Operational Project Leader / Business Intelligence

HP Inc.
11.2019 - 08.2021

Operational Project Leader

♦ Supervise operational projects of different branches of the business (Supplies, HW&SW Ordering, Transition & Implementation, Customer Management)

♦ Deal with suppliers to ensure service compliance.

♦ Control and forecast of revenue, cost and margin to ensure the viability of the operation.

♦ Process Improvement in order to maximize effectiveness

Business Intelligence Specialist

♦ Ensure local organizational objectives are considered in regional BI strategy BI.

♦ Solve hard problems by owning end-to-end BI analytical process, from intake to solution development.

♦ Provide metric expertise and standardization – lend guidance to the Leadership team to interpret and provide strategic insights into trends and gaps.

AMS Solutions Intern

HP Inc.
10.2018 - 10.2019

♦ Develop and implement processes for Red Account healing and recovery of missing Supplies revenue. (Recovery of 117K USD)

♦ Identificate Non-Billed devices and stock in accounts.
♦ Implement controls to avoid duplicate shipments.
♦ Reduce waste due to early exchange. (Savings of 2.3 K USD)

♦ Develo Power BI to unify, analyze and present different data sources.

♦ Train resources and clients in developments and good practices.

Education

Specialist in Engineering - Project Management

Universidad Panamericana
CDMX
08.2018 - 07.2019

Bachelor of Science - Mechatronics Engineering 

Universidad Panamericana
CDMX
08.2013 - 07.2018

Skills

    ♦ Data Analysis & Visualization

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Certification

ITIL® Foundation Certificate in IT Service Management

Accomplishments

    Recognition Grow Together - Winning the Q2 22 LATAM Print Services & Solutions MPV Award
    Recognition Lead with Ambition & Agility - Development of the regional Strategic Business Review Dashboard
    Recognition Focus on Customers First - Development of the billing, consumption and business control dashboard for a AAA Customer

Timeline

Global Services & Solutions Analytics

HP Inc.
11.2022 - Current

Data Driven Decision Making - SNHU

11-2021

LATAM Business Intelligence Specialist

HP Inc.
08.2021 - 10.2022

ITIL® Foundation Certificate in IT Service Management

10-2020

Operational Project Leader / Business Intelligence

HP Inc.
11.2019 - 08.2021

AMS Solutions Intern

HP Inc.
10.2018 - 10.2019

Specialist in Engineering - Project Management

Universidad Panamericana
08.2018 - 07.2019

Bachelor of Science - Mechatronics Engineering 

Universidad Panamericana
08.2013 - 07.2018
Jeffrey Eduardo Alán MelgarejoBusiness Intelligence Specialist / PM