Jenna Nguyen
Gilbert,AZ
Summary
Enthusiastic individual with a professional attitude and a proven ability to quickly adapt and excel in dynamic environments. A dedicated team player recognized for strong interpersonal skills, exceptional service delivery, and a commitment to maintaining a welcoming and efficient workplace.
Overview
4
4
years of professional experience
Work History
Server
Sizzle Korean Barbeque
Scottsdale
01.2025 - Current
- Provided exceptional customer service, enhancing guest satisfaction during dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new servers on menu items and service protocols to maintain quality standards.
Social Media Manager/Receptionist
Today Studios
Tempe
08.2025 - Current
- Developed and executed social media strategies to enhance brand visibility across platforms.
- Managed daily content creation and scheduling for various social media channels.
- Analyzed audience engagement metrics to refine content strategy and improve reach.
Receptionist
Pinnacle Nails and Spa
Scottsdale
11.2023 - 12.2024
- Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
Server
Kuka Sushi & Izakaya
Tempe
06.2022 - 04.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Business Administration
Arizona State University
Tempe, Arizona05-2027
Associate of Arts - Business
Mesa Community College
Mesa, Arizona05-2025
High School Diploma -
Gilbert High School
Gilbert, Arizona05-2019
Skills
- Exceptional customer service
- Ability to work under pressure
- Leadership skills
- Multitasking Skills
- Problem solving skills
- Teamwork and collaboration
- Social media management
- Content creation
Hobbies
- Reading
- Video Games
- Festivals
- Anime
Languages
English
Bilingual or Proficient (C2)
Vietnamese
Bilingual or Proficient (C2)
Timeline
Social Media Manager/Receptionist
Today Studios
08.2025 - Current
Server
Sizzle Korean Barbeque
01.2025 - Current
Receptionist
Pinnacle Nails and Spa
11.2023 - 12.2024
Server
Kuka Sushi & Izakaya
06.2022 - 04.2023
Business Administration
Arizona State University
Associate of Arts - Business
Mesa Community College
High School Diploma -
Gilbert High School