Jennifer Castro
Houston, Tx,United States
Summary
Versatile and results-driven professional with experience at Ej Gem Construction LLC, adept in invoice processing and fostering teamwork. Excelled in improving document accuracy and cash flow management, demonstrating strong problem-solving abilities. Skilled in construction software and known for enhancing customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Administrative Assistant
Ej Gem Construction LLC
Houston,tx
01.2023 - Current
- Conducted research and gathered information in support of construction supervisor's decision-making responsibilities.
- Strengthened relationships with vendors and subcontractors through professional communication, prompt payments, and fair negotiations on pricing or scope changes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Increased cost savings with diligent expense tracking and prompt identification of discrepancies or overcharges on invoices.
- Improved cash flow management by accurately documenting incoming payments from clients and outgoing payments to vendors or subcontractors.
- Increased accuracy in document management by maintaining an organized filing system for contracts, permits, and blueprints.
- Tracked departmental and capital budget and repositioned monthly and year-to-date budget and variances.
Receptionist
Park Plaza Pediatric
Houston, Tx
03.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Organized, maintained and updated information in computer databases.
Sales Associate
Victoria Secret
Humble,tx
08.2019 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Education
Douglas MacArthur High School
Houston, Tx Skills
- Invoice processing
- Scheduling coordination
- Construction software proficiency
- Expense tracking
- Teamwork
- Problem-solving
- Fast learner
- Data entry
- Scheduling
- Procore, excel
- File management
Certification
- Champion school of Real Estate
- Certifyme.net - forklift 1,3,5,7
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Construction Administrative Assistant
Ej Gem Construction LLC
01.2023 - Current
Receptionist
Park Plaza Pediatric
03.2021 - 04.2022
Sales Associate
Victoria Secret
08.2019 - 07.2020
Douglas MacArthur High School