Jennifer Guzman
El Paso, Tx
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Efficient Billing Clerk known for maintaining high productivity levels and ability to complete tasks swiftly. Specialize in data entry, invoice management, and customer service, ensuring accuracy and timeliness in billing processes. Excel in communication, problem-solving, and organizational skills, contributing to streamlined operations and enhanced customer satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Billing Clerk
Nickes medical supply
El Paso
10.2024 - 02.2025
- Investigated and responded to customer inquiries related to billing issues.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Processed invoices and payments accurately and promptly.
- Reviewed customer files to make sure all documentation was complete and accurate.
- Processed payments from customers in accordance with company policies and procedures.
- Developed processes to improve efficiency and accuracy of billing process.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Answered customer questions to maintain high satisfaction levels.
- Reviewed legal claims for accuracy and issues.
Gym Coach
Warzone
Ciudad Juarez
04.2022 - 08.2023
- Conducted assessments to evaluate current fitness levels of clients prior to program start date.
- Led group classes in strength, conditioning, stretching and flexibility.
- Organized team-building activities for groups visiting the gym facility.
- Instructed participants on proper warm-up techniques before exercising.
- Analyzed body composition changes over time using calipers, scales or other measuring devices.
- Educated participants on how to modify exercises based on personal limitations or injuries.
- Recognized signs of fatigue or pain in participants and suggested appropriate rest periods.
- Promoted a positive and motivating environment for clients to reach their goals.
- Attended seminars, workshops or conferences related to fitness instruction best practices.
- Developed training programs tailored to the individual needs of clients.
- Encouraged clients to challenge themselves while remaining within their comfort zone.
- Instructed clients on proper form and technique for various exercises.
- Demonstrated safe use of exercise equipment and free weights.
- Explained basic anatomy and physiology principles related to exercise performance.
Caregiver
Alegre home health care
El Paso
11.2021 - 05.2023
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
- Built strong and trusting rapport with clients and loved ones.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Education
Associate of Arts - Kinesiology
El Paso Community College
El Paso Texas 12-2023
Skills
- Financial report creation
- Quickbooks mastery
- Data inputting
- Billing statement review
- Invoice processing
- Data entry
- Purchasing
Languages
Spanish
First Language
English
Proficient
C2
French
Beginner
A1
Timeline
Billing Clerk
Nickes medical supply
10.2024 - 02.2025
Gym Coach
Warzone
04.2022 - 08.2023
Caregiver
Alegre home health care
11.2021 - 05.2023
Associate of Arts - Kinesiology
El Paso Community College