Jennifer Jimenez
Eagle Pass
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Food Server
Deployed Resources
04.2024 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Customer Service Cashier
Lowes Home Improvment
03.2021 - 04.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Bartender
Pizza Hut
08.2019 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Cashier
Wendys
03.2019 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Criminal Justice
Sul Ross State University
Eagle Pass, Texas.05.2025
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Computer Proficiency
- Call Center Operations
- Follow-up skills
- Paperwork Processing
- Documentation
- Administrative Support
- Prioritization
- Document Control
Working out
I enjoy working out before work or after work everyday. Working out to me is my "Me" time, it clears my thoughts and it helps me stay in shape and have a healthier life. I also enjoy attending to concerts with friends or family once or twice a month.
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Food Server
Deployed Resources
04.2024 - Current
Customer Service Cashier
Lowes Home Improvment
03.2021 - 04.2024
Bartender
Pizza Hut
08.2019 - 03.2021
Cashier
Wendys
03.2019 - 05.2019
Bachelor of Science - Criminal Justice
Sul Ross State University
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