Jennifer Pena DeCheco

• Supervised 30+ clerical staff, reconciled monthly reporting, and managed the department's daily workload, ensuring all deadlines were met and rectified vendor issues. In the last semester, given my performance as a supervisor, I managed to increase sales in my area by 20%.
• Assist in training accounts payable employees and payable system users as needed.
• Oversee and monitor the processing of inventory invoices and expense invoices.
• Coordinate check runs and ensure the integrity of payable records and accounts.
• Support the Accounts Payable Director and ensure the monthly and year-end reports, allocations, accruals, and other ad-hoc reports, are prepared timely.
• Mentor and supervise Accounts Payable employees as needed.

• Applied effective time management techniques to meet tight deadlines.

• Cultivated interpersonal skills by building positive relationships with others.

• Responsible for processing all customer transactions, in a courteous, timely, and informative manner, to provide clients' needs in a satisfactory way, identifying their needs, and delivering customized solutions.
• Work with the branch manager and supervisor to achieve individual goals and build effective, trust-based relationships with customers.
• Sales responsibility for collecting data and directing business to the branch, including face-to-face or telephone interviews with customers and prospects.
• Educating customers about self-service capabilities and encouraging the use of digital service channels.
• Perform basic inquiries regarding account opening, being aware of changes in the banking environment, banking competition, and the client's business environment.
• Responsible for following all banking policies and regulations. - Effectively execute ATM bank transactions under policies.
• Successfully negotiated contracts with vendors, securing favorable terms for the organization.

• Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths exceeding goals. Skilled in teaching new concepts and best practice strategies. Other responsibilities include:
• Maintaining a balanced cash drawer, completing all transactions accurately, including cash handling, using multiple computer applications to access information and process transactions.
• Resolving customer complaints, maintaining a safe, organized, and clean environment, and performing other duties as instructed by management.
• Assist in training accounts payable employees and payable system users as needed.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

• Oversee and monitor the processing of inventory invoices and expense invoices.
• Coordinate check runs and ensure the integrity of payable records and accounts.
• Support the Accounts Payable Director and ensure the monthly and year-end reports, allocations, accruals, and other ad-hoc reports, are prepared timely.
• Mentor and supervise Accounts Payable employees as needed.