Jennifer Selini

• Supervise more than 30 administrative employees, reconciling them monthly
• Self-motivated, with a strong sense of personal responsibility.
• Given my performance as a supervisor last semester, I increased sales in my area by 20%.
• Applies effective time management techniques to meet tight deadlines.
• Cultivate strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.

• Responsible for processing all customer transactions courteously, timely, and informally to satisfactorily address customer needs, identify them, and deliver customized solutions.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Work with the branch manager and supervisor to achieve organizational objectives and build effective relationships based on trust and accomplishments.
• Successfully negotiated contracts with suppliers, ensuring favorable conditions for the organization.
• Responsible for sales and data collection to direct business to the branch, including in-person or telephone interviews with customers and prospects.

• Dedicated supervisor with an outstanding track record in leading teams, achieving results and surpassing expectations
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Creative and motivated leader expert in using exceptional design and planning tools to exceed goals
• Resolved customer complaints, maintained a safe, organized, and clean environment, and performed other duties as directed by management
• I reduced employee turnover by fostering a positive work environment and providing continuous feedback to staff
• Identify operational inefficiencies and implement corrective measures to increase effectiveness.