Jennifer Vizcarra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Shift Leader
WALGREENS
05.2021 - Current
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Associate
Walgreens
11.2016 - 05.2021
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Cashier
Whataburger
01.2016 - 11.2016
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
CANUTILLO HIGH SCHOOL
EL PASOSkills
- Staff Training and Development
- Cash Handling
- Team Supervision
- Complaint resolution
- Equipment Troubleshooting
Timeline
Shift Leader
WALGREENS
05.2021 - Current
Customer Service Associate
Walgreens
11.2016 - 05.2021
Cashier
Whataburger
01.2016 - 11.2016
High School Diploma -
CANUTILLO HIGH SCHOOL
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