Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Gomez

San Luis, Arizona

Summary

Experienced Care Worker with a compassionate and sensitive approach to creating a trusting, stimulating, and diverse lifestyle for residents. Offers a caring attitude focused on treating people with dignity and respect. Has experience in home settings, providing guidance and support to patients through physical and emotional assistance.

Overview

8
8
years of professional experience

Work History

Caregiver

DCW
07.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.

Technical Support Representative

DISH
01.2021 - 12.2022
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Assisted Living Caregiver

Beehive Homes Assisted Living
01.2017 - 05.2020
  • Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
  • Facilitated group activities that encouraged social interaction among residents, fostering lasting friendships and community bonds.
  • Participated in the development of individualized care plans, addressing specific needs and preferences of each resident.
  • Collaborated with interdisciplinary team members to optimize overall patient care and support.
  • Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
  • Managed medication administration accurately to ensure resident safety and adherence to prescribed regimens.
  • Maintained detailed documentation on resident interactions, incidents, and progress towards care plan goals for thorough record-keeping purposes.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Education

CNA

AWC
Yuma, AZ
08.2024

Certified Caregiver

A+
Yuma, AZ
01.2017

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Patient Care
  • Daily living assistance
  • Multitasking and Organization
  • Dependable and Responsible
  • Compassionate Care

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Caregiver

DCW
07.2023 - Current

Technical Support Representative

DISH
01.2021 - 12.2022

Assisted Living Caregiver

Beehive Homes Assisted Living
01.2017 - 05.2020

CNA

AWC

Certified Caregiver

A+
Jessica Gomez