Summary
Overview
Work History
Education
Skills
Timeline
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Jessica McBride

McEwen, Tennessee,TN

Summary

Dedicated CNA with a proven track record at Carey Counseling Center, skilled in crisis management and compassionate communication. Successfully advocated for client needs, enhancing service utilization by 30%. Proficient in vital signs monitoring and fostering emotional support, I excel in collaborative environments, ensuring optimal patient care and well-being.

Mental health professional with experience in providing compassionate care and support to individuals. Skilled in crisis intervention, patient advocacy, and therapeutic communication. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for empathy, reliability, and effective problem-solving.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

CNA

Carey Counseling Center Crisis Stabilization Unit
04.2025 - Current
  • Implemented evidence-based techniques to enhance client engagement during crises.
  • Monitored client progress, making adjustments to care plans as necessary for optimal outcomes.
  • Advocated for client access to community resources, increasing service utilization and support networks.
  • Raised awareness about available crisis intervention services among the community by organizing and participating in outreach events.
  • Provided ongoing support to clients following a crisis event, facilitating recovery and stabilization.
  • Deescalated potentially dangerous situations involving clients in crisis, minimizing risks to all parties involved.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Collaborated with mental health professionals to coordinate comprehensive care for clients.
  • Administered patient care, including monitoring vital signs and assisting with daily living activities.
  • Documented patient progress and maintained accurate records in compliance with healthcare regulations.

CNA Residential Tech

Carey Counseling Center
03.2022 - Current
  • Led daily patient care, ensuring comfort and safety.
  • Mentored junior staff in best practices for patient handling.
  • Improved care procedures, enhancing team efficiency.
  • Coordinated with medical staff to support patient recovery plans.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Monitored client behavior and emotional state, documenting observations for treatment team review.
  • Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
  • Developed and led engaging group activities that promoted socialization and emotional well-being.
  • Advocated for client needs during treatment meetings, influencing care delivery decisions.
  • Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
  • Assisted in the development of personalized treatment plans for better patient outcomes and progress tracking.
  • Implemented therapeutic activities tailored to individual needs, enhancing overall patient engagement and satisfaction.
  • Ensured timely communication between healthcare providers regarding client updates and concerns for seamless continuity of care.
  • Promoted self-advocacy among clients by encouraging independence in daily living tasks while offering assistance as necessary.
  • Monitored medication administration, ensuring accurate dosage and adherence to prescription guidelines.
  • Facilitated group therapy sessions, promoting open dialogue and fostering a supportive community among patients.
  • Maintained detailed records of patient progress, enabling more informed decision-making by healthcare professionals.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Worked with mental health patients to provide emotional support and closely monitor potentially dangerous changes to behavior.

CNA

Daybreak Personal Service
05.2017 - 02.2020
  • Provided compassionate patient care under supervision, assisting with daily living activities and personal hygiene.
  • Supported nursing staff in monitoring vital signs and reporting changes in patient conditions.
  • Assisted with mobility and transportation of patients, ensuring safety during transfers and repositioning.
  • Maintained cleanliness of patient areas, adhering to infection control protocols and safety standards.
  • Documented patient information accurately in electronic health records to support care continuity.
  • Engaged patients in meaningful conversations, fostering a supportive environment for emotional well-being.
  • Collaborated with multidisciplinary teams to ensure comprehensive care plans are followed effectively.
  • Attended training sessions on CPR and first aid, enhancing emergency response skills within healthcare settings.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Documented patient information and care activities in electronic health record.

CNA Direct Support Staff

Developmental Services Of Dickson County
02.2001 - 02.2010
  • Provided compassionate care to residents, enhancing comfort and wellbeing.
  • Assisted with daily living activities, promoting independence and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate patient records, ensuring compliance with healthcare regulations.
  • Implemented infection control measures, improving overall resident health outcomes.
  • Trained new staff on best practices in patient care and safety protocols.
  • Facilitated effective communication between patients, families, and healthcare providers.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Supported needs of [Number]+ residents under long-term care.
  • Facilitated recreational activities promoting socialization and engagement, improving clients' overall well-being.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.

Education

No Degree - CNA

Waverly Health Care
Waverly Tn

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Emergency response
  • Complex Problem-solving
  • Emotional support
  • Patient transfers
  • Medication administration
  • Clinical documentation
  • Wound care
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Creative solutions
  • De-escalation techniques
  • Interpersonal relationships
  • Self-care practices
  • Crisis management
  • Empathy display
  • Boundary setting
  • Crisis handling
  • Patient confidentiality
  • Behavioral health
  • Peer support
  • Trauma-informed care
  • Teamwork

Timeline

CNA

Carey Counseling Center Crisis Stabilization Unit
04.2025 - Current

CNA Residential Tech

Carey Counseling Center
03.2022 - Current

CNA

Daybreak Personal Service
05.2017 - 02.2020

CNA Direct Support Staff

Developmental Services Of Dickson County
02.2001 - 02.2010

No Degree - CNA

Waverly Health Care

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Jessica McBride