Summary
Overview
Work History
Education
Skills
Certification
Websites
Work Availability
Timeline
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Jessica Mullen

Jessica Mullen

Summary

With over 5 years experience managing various aspects of multi-dimensional transportation operations, including strategic planning, and optimization of resources. Over 2+ years of real estate experience I have gained the ability to utilize effective leadership techniques to ensure efficient daily management and team productivity. I have developed a track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Services
08.2021 - 01.2024
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet the unique needs.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Independent Notary Signing Agent

Self Employed Services
01.2021 - 01.2022
  • Verified government issued documents to ensure true party identification for over 20 real estate closures & over 30 other notary services.
  • Maintain proper procedures, files, and regulations, safeguarding private financial information & Ensuring compliance with state laws & regulations.
  • Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved, while maximizing availability by offering flexible scheduling options

Real Estate Agent

Community First Real Estate
07.2021 - 07.2022
  • Negotiated, facilitated, and managed over 20 real estate transactions.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.

Control Center Supervisor I

DART
01.2018 - 12.2020
  • Supervised over 100 driver's daily schedule and revised as needed to respond to everchanging service requirements.
  • Monitored and recorded driver and customer-related accidents, issues, and problems while communicating results to senior management and keeping accurate documentation to support findings.
  • Reviewed labor and collective bargaining agreements to ensure management officials, union representatives, drivers, and staff adhere to relevant negotiated terms. Advises on appropriate procedures, rules, regulations, and corporate compliance.
  • Reduced response times for emergency situations through effective team management and resource allocation.

Owner/Operator

Paramount Property Preservations
01.2021 - 01.2024
  • Protect & preserve vacant properties, while keeping them maintained and secure
  • Manage all aspects of business, including hiring subcontractors, ensuring proper background checks, assigning work orders, maintaining all financial accounts, and ordering proper supply
  • Serve as point of contact for vendors with questions regarding any property under contract
  • Submit required materials and bids for properties

Intern

Walt Disney World Resort
01.2025 - 06.2025
  • Gained valuable experience working within the hospitality industry, applying learned concepts directly into relevant work situations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Analyzed problems and worked with teams to develop solutions.
  • Maintained overall safe work environment with employee SafeDy programs and enforcement of safety procedures.

Education

Bachelor of Science - Global Leadership

Arizona State University
Phoenix, AZ
05.2001 -

Associate of Applied Science - General Business

Delaware Technical Community College
Wilmington DE
05.2001 - Current

Skills

Microsoft Office Suite

Certification

Real Estate License, Mississippi, 2021

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Intern

Walt Disney World Resort
01.2025 - 06.2025

Substitute Teacher

Kelly Services
08.2021 - 01.2024

Real Estate Agent

Community First Real Estate
07.2021 - 07.2022

Independent Notary Signing Agent

Self Employed Services
01.2021 - 01.2022

Owner/Operator

Paramount Property Preservations
01.2021 - 01.2024

Control Center Supervisor I

DART
01.2018 - 12.2020

Bachelor of Science - Global Leadership

Arizona State University
05.2001 -

Associate of Applied Science - General Business

Delaware Technical Community College
05.2001 - Current

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Jessica Mullen