Jessica Mullen
Summary
With over 5 years experience managing various aspects of multi-dimensional transportation operations, including strategic planning, and optimization of resources. Over 2+ years of real estate experience I have gained the ability to utilize effective leadership techniques to ensure efficient daily management and team productivity. I have developed a track record of fostering strong customer relationships and driving business growth through innovative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Kelly Services
08.2021 - 01.2024
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet the unique needs.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Independent Notary Signing Agent
Self Employed Services
01.2021 - 01.2022
- Verified government issued documents to ensure true party identification for over 20 real estate closures & over 30 other notary services.
- Maintain proper procedures, files, and regulations, safeguarding private financial information & Ensuring compliance with state laws & regulations.
- Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved, while maximizing availability by offering flexible scheduling options
Real Estate Agent
Community First Real Estate
07.2021 - 07.2022
- Negotiated, facilitated, and managed over 20 real estate transactions.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Control Center Supervisor I
DART
01.2018 - 12.2020
- Supervised over 100 driver's daily schedule and revised as needed to respond to everchanging service requirements.
- Monitored and recorded driver and customer-related accidents, issues, and problems while communicating results to senior management and keeping accurate documentation to support findings.
- Reviewed labor and collective bargaining agreements to ensure management officials, union representatives, drivers, and staff adhere to relevant negotiated terms. Advises on appropriate procedures, rules, regulations, and corporate compliance.
- Reduced response times for emergency situations through effective team management and resource allocation.
Owner/Operator
Paramount Property Preservations
01.2021 - 01.2024
- Protect & preserve vacant properties, while keeping them maintained and secure
- Manage all aspects of business, including hiring subcontractors, ensuring proper background checks, assigning work orders, maintaining all financial accounts, and ordering proper supply
- Serve as point of contact for vendors with questions regarding any property under contract
- Submit required materials and bids for properties
Intern
Walt Disney World Resort
01.2025 - 06.2025
- Gained valuable experience working within the hospitality industry, applying learned concepts directly into relevant work situations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Analyzed problems and worked with teams to develop solutions.
- Maintained overall safe work environment with employee SafeDy programs and enforcement of safety procedures.
Education
Bachelor of Science - Global Leadership
Arizona State University
Phoenix, AZ 05.2001 -
Associate of Applied Science - General Business
Delaware Technical Community College
Wilmington DE 05.2001 - Current
Skills
Microsoft Office Suite
Customer Service & Communication
Accounting principles & Accurate record keeping
DOT compliance
Negotiation
Operations management
Regulatory compliance
Certification
Real Estate License, Mississippi, 2021
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Intern
Walt Disney World Resort
01.2025 - 06.2025
Substitute Teacher
Kelly Services
08.2021 - 01.2024
Real Estate Agent
Community First Real Estate
07.2021 - 07.2022
Independent Notary Signing Agent
Self Employed Services
01.2021 - 01.2022
Owner/Operator
Paramount Property Preservations
01.2021 - 01.2024
Control Center Supervisor I
DART
01.2018 - 12.2020
Bachelor of Science - Global Leadership
Arizona State University
05.2001 -
Associate of Applied Science - General Business
Delaware Technical Community College
05.2001 - Current