Jessica Scarlett Soto Morales

• Professional with global experience in the management, support, and development of Oracle's partner ecosystem in all regions of the world.
  
  • Responsible for ensuring that partners operate according to corporate processes, guidelines, and standards, providing them with ongoing support to guarantee current contracts, regulatory compliance, and adherence to Oracle's programs.
  
  • My role combines a strategic and operational perspective, addressing partners' inquiries, concerns, and specific needs, thereby achieving strong sales performance in each market.
  
  • Contributing to strengthening the global relationship between Oracle and its partner network, promoting consistency, integrity, and efficiency in Revenue Operations processes worldwide.

Expert in ensuring partners comply with Oracle's operational, contractual, and compliance standards, guaranteeing healthy business relationships, efficient processes, and operations aligned with the business model.

• Monitoring of updated contracts throughout Latin America and key partners in the Caribbean and Central America.

• Ensure partners align with Oracle policies.
  
  • Coordinate and manage approvals across different Oracle departments.
  
  • Manage and analyze contract processes with partners.
  
  Update systems with contract information (Dashboard) and internal systems.
  
  • Prepare progress reports and analyses.
  
  • Monitor and manage key partners in the Caribbean and Central America.
  
  • Manage and analyze contracts and purchase orders with key partners.
  
  Generate partner contracts aligned with Oracle policies, based on requirements.
  
  • Align sales forecasts.
  
  Ensure partners are aligned administratively and in their business plans.
  
  • Contract closings are performed weekly, with results reflected at the LATAM level.
  
  • Monitor and analyze the three types of business in LATAM.
  
  • Provide follow-up and feedback to partners.

• Import shipment coordination.

• Sending the Reference Order (RO) to the origin to coordinate the shipment.

• Coordinating from pickup to container return.

• 24/7 shipment tracking for the client.

• Coordinating with the Customs Broker to ensure everything is completed on time and without delays.
• Warehousing.

• Invoicing shipments, payments, and provisions to shipping lines, agents, etc.

• Monitoring and control of PHARMA, Consumer Goods, and Fashion accounts.

Customer Service Maritime Import Coordination of maritime import operations from origin for LCL, FCL and BC shipments,
Incoterms management, sending arrival notifications, application of
release instructions with shipping lines, opening files in the company's system, invoicing, costing, and invoice approval in COFIDI, as well as
monitoring land services from port to the consignee's warehouse in ALL TRUCK and RAIL TRUCK modes,
compliance with KPIs for each account and the Investment process for
global accounts.

• Air and sea freight.
  
  • Tracking of waybills and/or bills of lading.
  
  Preparation of letters of authorization for the release of goods through a customs broker.
  
  • Monitoring of bill of lading processes.