JESUS ALFONSO MARIN ESPINOSA
Toluca
Summary
Results-driven IT Manager with 10+ years of experience leading IT operations, infrastructure, cybersecurity, networking, vendor management, budget administration, and strategic technology initiatives across Mexico and the United States. Proven track record in manufacturing environments, delivering high-availability IT services, infrastructure modernization, cost optimization, operational excellence, and successful project execution. Experienced in managing regional IT operations, enterprise infrastructure, cybersecurity programs, cross-functional teams, technology projects, and departmental budgets while ensuring business continuity and alignment with organizational objectives. Strong leadership skills with experience driving digital transformation initiatives, stakeholder engagement, and continuous process improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT MANAGER – NORTH AMERICA
WEENER PLASTICS
03.2020 - 08.2025
- Led IT operations across Mexico and the United States.
- Managed enterprise infrastructure including servers, networking, CCTV, telephony, and end-user computing.
- Directed IT projects focused on infrastructure modernization and operational efficiency.
- Managed vendor relationships, contract negotiations, and departmental budgets.
- Oversaw onboarding and offboarding processes, ensuring compliance and security standards.
- Implemented preventive and corrective support strategies to maximize system availability.
- Administered Cisco networking environments and infrastructure remediation projects.
- Ensured business continuity and operational stability across multiple locations.
- Managed annual IT budgets, ensuring cost-effective allocation of resources and optimization of operational expenditures.
- Led multiple infrastructure and business technology projects across North America, delivering initiatives on time and within budget.
- Coordinated cross-functional teams and external vendors to support strategic business objectives and technology roadmaps.
- Developed and executed IT strategies aligned with regional business growth and operational requirements.
- Managed project planning, risk assessment, resource allocation, and stakeholder communication throughout project lifecycles.
IT LEADER
QUAD GRAPHICS
03.2018 - 02.2020
- Served as the primary IT leader for the Toluca facility supporting more than 300 users.
- Managed first and second-level support operations with an average of 200 monthly tickets.
- Led network troubleshooting, VoIP support, and ERP user support initiatives.
- Managed IT budgets and coordinated technology-related projects.
- Collaborated with external vendors and service providers to maintain operational excellence.
DATA CENTER ENGINEER / TECHNICAL SUPPORT COORDINATOR
BAYER DE MÉXICO
10.2014 - 03.2018
- Coordinated enterprise IT support operations for more than 550 onsite users.
- Led a technical team responsible for approximately 1,700 monthly support tickets.
- Administered Windows Server environments, VMware infrastructure, and Citrix platforms.
- Managed Cisco infrastructure including switches, routers, wireless controllers, and access points.
- Oversaw mobile device management using AirWatch.
- Participated in datacenter operations, infrastructure planning, and change management processes.
INFORMATION SECURITY TRAINEE
FIAT CHRYSLER AUTOMOBILES
10.2013 - 09.2014
- Supported information security initiatives and vulnerability management programs.
- Administered Qualys security solutions and perimeter security processes.
- Provided support for Avaya telephony systems and enterprise infrastructure.
- Assisted in maintaining secure IT environments for more than 500 users.
Education
Bachelor's Degree - Computer Systems Engineering
ISIMA
Toluca, Mexico01-2015
Technical Degree - Information Technology
CECyTEM
Metepec, Mexico01-2012
Skills
- IT Operations Management
- Infrastructure & Data Center Management
- Cybersecurity & Risk Mitigation
- Strategic IT Planning
- Budget Administration & Cost Optimization
- Project & Program Management
- IT Project Portfolio Delivery
- Vendor & Contract Management
- Business Continuity & Disaster Recovery
- Network Administration
- Cloud & Virtualization
- Team Leadership & Talent Development
- Stakeholder Management
- ITIL Best Practices
Certification
- Cisco CCNA Routing & Switching
- ITIL Foundation
- BRC Internal Auditor
- Harvard Business School – Innovation & Creativity
- Harvard Business School – Presentation Skills
LANGUAGES
Spanish: Native
English: Advanced Professional Proficiency
Timeline
IT MANAGER – NORTH AMERICA
WEENER PLASTICS
03.2020 - 08.2025
IT LEADER
QUAD GRAPHICS
03.2018 - 02.2020
DATA CENTER ENGINEER / TECHNICAL SUPPORT COORDINATOR
BAYER DE MÉXICO
10.2014 - 03.2018
INFORMATION SECURITY TRAINEE
FIAT CHRYSLER AUTOMOBILES
10.2013 - 09.2014
Technical Degree - Information Technology
CECyTEM
Bachelor's Degree - Computer Systems Engineering
ISIMA