Jesus Sanchez
Tijuana
Summary
Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Operation Manager
Landsberg Orora
07.2019 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Regional Quality Assurance Manger
Landsberg Orora
10.2012 - Current
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Monitored staff organization and suggested improvements to daily functionality.
- Created and maintained quality management systems to align with industry standards.
- Recorded, analyzed, and distributed statistical information.
- Creation, implementation and monitoring of processes and procedures for quality assurance in all departments involved
- Coordination, implementation and monitoring of internal and Customer audits
- Coordination of assembly projects (fulfillment) as well as the implementation of good manufacturing practices
Quality Supervisor
Autolive
07.2011 - 07.2012
- Maintained QA programs.
- Directed and supervised [Number] employees involved in product inspection and quality control procedures.
- Oversaw department of [Number] by supervising daily operations, providing technical support and coordinating personnel.
- Established inspection equipment to meet quality control standards.
- Developed monthly reports showing inspections and improvements.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Collaborated cross-functionally with supervisors from departments such as [Quality Criteria] and [Projects improvement] to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Works with manufacturing operations to identify high scrap and rework areas and initiates investigations for establishing subsequent improvement
- Leads and develops plant QA staff of manage daily activities and deliver plant and Division quality goals
- Follow-up nes products through PPAP Documentation
- Performing internal audits
- Communicating and interacting effectively with all levels of the organization and with external auditors/customers
- onducting and leading internal and external meetings and interfacing with customers
Quality Supervisor
Volex De Mexico
04.2006 - 05.2011
- Maintained QA programs.
- Directed and supervised 10 employees involved in product inspection and quality control procedures.
- Oversaw department of 2 by supervising daily operations, providing technical support and coordinating personnel.
- Developed monthly reports showing inspections and improvements.
- Evaluated quality systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Established inspection equipment to meet quality control standards.
- Established and tracked quality department goals and objectives.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Follow-up new product introduction for medical products
- Responsible to mainlined incoming inspection area
- Coordination, implementation and monitoring of internal and Client audits
- Maintenance of the Quality Management System
Quality Engineer
Different Companies
04.2000 - 11.2005
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections.
- Supported quality team members during corrective action updates.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Developed traceability documentation to aid in investigating faults and defects.
- Collaborated with other departments to facilitate successful project completion.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
- Significant knowledge on quality systems (EQS, ISO/TS 16949), significant knowledge on quality tools as CEP, FMEA, 8D, PPAP, ELSS, APQP and engine valves
- Ability to troubleshoot fly ash quality problems and understand long term quality trends
- Basic knowledge of Lean Manufacturing, Production Control, and overall Good Manufacturing Practices
- Train, support, and initiate Best Practice on Line Quality activities, leading to strong shop floor operator driven quality control
Education
Industrial Eng. - Industrial Engineering
Instituto Tecnologico De Tijuana
Tijuana B.C Mexico08.2001
Skills
- Supply Chain Distribution
- Financial Forecasting
- Microsoft Office
- Financial Management
- Microsoft Project
- Financial Statements
- Staff Management
- Systems Implementation
- Customer Service
- SAP
- Negotiation
- Dependable, detail-oriented, good problem-solving abilities, and strong commitment to teamwork
- Significant knowledge on quality systems (ISO/TS 16949), significant knowledge on quality tools as CP, FMEA, 8D, PPAP, APQP, Lean Manufacturing, Production Control, and overall Good Manufacturing Practices
- Ability to troubleshoot, quality problems and understand long term quality trends
- Train, support, and initiate Best Practice on Line Quality activities, leading to strong shop floor operator driven quality control
Timeline
Operation Manager
Landsberg Orora
07.2019 - Current
Regional Quality Assurance Manger
Landsberg Orora
10.2012 - Current
Quality Supervisor
Autolive
07.2011 - 07.2012
Quality Supervisor
Volex De Mexico
04.2006 - 05.2011
Quality Engineer
Different Companies
04.2000 - 11.2005
Industrial Eng. - Industrial Engineering
Instituto Tecnologico De Tijuana
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