Jesus Sierra
La Huacana
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Hotel La Cabañita. Proven ability to engage guests and prioritize service, while maintaining cleanliness standards. Adept in cash handling and team collaboration, consistently enhancing guest experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Camarero
Autoempleo
2024.10 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Recepcionista
Hotel La Cabañita
2022.06 - 2024.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Ayudante De Cocina
Restaurante La Noria
2020.02 - 2022.04
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Education
Bachiller -
Colegio De Bachilleres Plantel No. 15
La Huacana 07.2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Hospitality service expertise
- Customer service
- Service prioritization
- Team collaboration
Timeline
Camarero
Autoempleo
2024.10 - Current
Recepcionista
Hotel La Cabañita
2022.06 - 2024.08
Ayudante De Cocina
Restaurante La Noria
2020.02 - 2022.04
Bachiller -
Colegio De Bachilleres Plantel No. 15