JESUS BENJAMIN OLVERA RODRIGUEZ
Mexico City
Summary
Professional with more than 10 years of experience in technologies such as Routing & Switching, Ethernet, Cybersecurity, GNSS, Cloud, and Wireless Networks. I have worked in private and government environments, performing in sales and technical support roles. Currently, I am Technical Solutions Director for the LATAM region, where I have improved the company's presence in Latin America. Previously, I have led teams at CompuCom and Telmex, managing critical networks and security projects. My extensive technical experience has helped me in my current sales and commercial activities. I speak English at an advanced level and am available to travel world-wide.
Overview
14
14
years of professional experience
Work History
LATAM Technical Solutions Director
Spirent
10.2017 - Current
- FRI currently work in Spirent as a LATAM Technical Solutions Director,
- I am the technical/sales leader for all Spirent Business Units (Cybersecurity, Cloud, PNT, Mobile Networks, 5G, IoT, Ethernet/IP, Connected Devices) in different sectors like Communications, Transportation Government and Enterprises.
- Responsible for channel partners in LATAM
- Enhanced channel performance by providing regular coaching, training, and performance feedback to channel partners in LATAM.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- RFI, RFQ & RFP Responsible
Network Infrastructure Team Lead
CompuCom
06.2016 - 09.2017
- I was working as Network Team Lead providing Data Center, R&S and Security support services to the NBCU customer, the world's largest cable network.
- I was responsible for 15 Network Engineers
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Network QA Senior Engineer
Telmex S.A. de C.V.
10.2014 - 06.2016
- I was working at Telmex-Scitum, developing as Senior Quality Assurance Engineer, working directly with the Federal Police Center of national intelligence, the BUNKER (CIA in US terms), managing Routing & Switching for all police stations in the country.
- I was the responsible for 10 Network Engineers
- Enforced rules and regulations to keep working environment safe.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
Networking & Security Engineer
Bravicam S.A. de C.V.
01.2013 - 09.2014
- Responsible for telecommunications, radio communications, VoIP and computer security in a federal prison CEFERESO (Federal Center for Social Rehabilitation) one of the most modern in the world, with cutting edge technology.
- Conducted regular penetration testing to identify vulnerabilities to the implemented technology and address them proactively, strengthening system defenses (Hardening)
- Optimized existing security tools by configuring custom rulesets tailored to the organization''s specific needs, enhancing threat detection capabilities.
Support and Maintenance
TOSHIBA
03.2012 - 01.2013
- I was part of the company Toshiba developing as Support Engineer, giving maintenance of computer/printers/network equipment
- Responsible for designing the network architecture for the installation of future equipment
- Perform preventive and corrective maintenance to different network equipment, working with international clients.
- Established lasting relationships with clients, providing ongoing support and maintenance for organized spaces.
- Provided technical support and maintenance services for range of computer hardware and software.
Programmer & Installer
Nuve S.A. de C.V.
05.2010 - 03.2012
- I worked as a junior programmer in Nuve (GPS Sector), developing solutions and installation of GPS equipment
- Responsible installations/configuration and administration of customer GPS' and Monitoring Servers
- Local and International customers, giving support remotely and on-site.
Education
Computer System Engineer -
Instituto Tecnologico de Saltillo
01.2010
Skills
- Networking
- Sales
- Strategic Planning
- Program Management
- Business Development
- Team Leadership
- Teamwork and Collaboration
- Customer Relations
- Customer Service Management
- Proficient in Telecommunications
Timeline
LATAM Technical Solutions Director
Spirent
10.2017 - Current
Network Infrastructure Team Lead
CompuCom
06.2016 - 09.2017
Network QA Senior Engineer
Telmex S.A. de C.V.
10.2014 - 06.2016
Networking & Security Engineer
Bravicam S.A. de C.V.
01.2013 - 09.2014
Support and Maintenance
TOSHIBA
03.2012 - 01.2013
Programmer & Installer
Nuve S.A. de C.V.
05.2010 - 03.2012
Computer System Engineer -
Instituto Tecnologico de Saltillo
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