Jesus Eliud Leal Palacios
San Fernando
Summary
Bilingual biology student with certifications in medical and veterinary assistance. Over seven years of customer service experience, skilled in communication, multitasking, and working under pressure. Tech-savvy, detail-oriented, and adaptable.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Alimentos Balanceados El Ranchito
07.2017 - 12.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Attended Trade shows in order to translate successfully to Higher-ups.
Education
Bachelor of Science - Biology
University of Texas Rio Grande Valley
Edinburg, Tx. USA05-2027
High School Diploma -
Pioneer High School
Mission, Tx. USA05-2020
Skills
- Sales monitoring
- Scheduling and planning
- Customer service
- Budget assistance
- Marketing
- Negotiation
- Inventory management
- Team collaboration
- Retail operations management
- Microsoft office expertise
- Decision-making
- Problem-solving
- Verbal and written communication
- Strategic thinking
- Team leadership
- Multitasking and organization
- Time management
Certification
- CMA - Certified Medical Assistant
- National Certified Veterinary Assistant (NCVA) - National Association of Veterinary Technicians in America.
Timeline
Assistant Manager
Alimentos Balanceados El Ranchito
07.2017 - 12.2024
Bachelor of Science - Biology
University of Texas Rio Grande Valley
High School Diploma -
Pioneer High School
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