Jesus Esteban Arreola Rocha
San Diego
Summary
Dedicated Community Service Volunteer, passionate about engaging in outreach programs and with the community. Skilled in identifying resources to meet standards and helping community members obtain benefits and services. Recognized for providing exceptional emotional support to individuals obtaining help and adjusting to work environment. Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, crisis intervention techniques, and development of personalized care plans. Successfully improved client well-being and facilitated community resource connections in previous roles.
Overview
3
3
years of professional experience
Work History
Community Work Volunteer
Temecula Urgent Care
Temecula
03.2024 - 09.2024
- Adequately provided non-medical assistance to healthcare professionals during busy hours.
- Helped maintain a clean and welcoming environment in waiting areas and patient rooms.
- Monitored client progress and updated case files accordingly.
Community Work Volunteer
Temecula Valley Hospital
Temecula
05.2023 - 08.2023
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Delivered meals and supplies to elderly and vulnerable individuals, ensuring their safety and comfort.
- Proactively communicated with employer to clarify tasks, ensure alignment with expectations, and enhance workflow efficiency.
Catering Assistant
Top Notch Catering
Chula Vista
05.2021 - 08.2021
- Transported food and catering equipment to and from event locations.
- Managed inventory and restocked catering supplies as required.
- Filled in for absent workers by performing wide variety of food service work.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Bachelor of Science - Criminal Justice
California State University, Los Angeles
Los Angeles05-2024
Associate of Science - Criminal Justice
Southwestern Community College
Chula Vista05-2021
High School Diploma -
Mar Vista High Scool
Imperial Beach06-2019
Skills
- Strong communication
- Multilingual proficiency
- Workflow efficiency
- Patient support
- Data collection and analysis
- Volunteer recruitment
- Adaptability and flexibility
- Community relations
- Customer service
- Inventory management
Languages
English
First Language
Spanish
Proficient (C2)
C2
Timeline
Community Work Volunteer
Temecula Urgent Care
03.2024 - 09.2024
Community Work Volunteer
Temecula Valley Hospital
05.2023 - 08.2023
Catering Assistant
Top Notch Catering
05.2021 - 08.2021
Bachelor of Science - Criminal Justice
California State University, Los Angeles
Associate of Science - Criminal Justice
Southwestern Community College
High School Diploma -
Mar Vista High Scool
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