JESUS OMAR GONZALEZ ROJAS
Summary
Dynamic bilingual customer service representative with RIA Money Transfer, adept at resolving customer inquiries and enhancing satisfaction through effective problem-solving. Leveraged CRM software to streamline order processing, contributing to a collaborative team environment. Fluent in English and Spanish, ensuring clear communication and exceptional service delivery.
Overview
1
1
year of professional experience
Work History
Bilingual Customer Service Representative
RIA MONEY TRASNFER
07.2024 - Current
- Provided bilingual support to customers, addressing inquiries and resolving issues effectively.
- Assisted in processing orders and managing customer accounts through CRM software.
- Developed knowledge of product offerings to enhance customer interactions and satisfaction.
- Collaborated with team members to ensure timely response to customer requests.
Education
High School Diploma -
WEST FLORENCE HIGH SCHOOL
FLORENCE SOUTH CAROLINA05-2003
Skills
- Fluent bilingualism
- Customer service
- Problem-solving
- Englis translation
Timeline
Bilingual Customer Service Representative
RIA MONEY TRASNFER
07.2024 - Current
High School Diploma -
WEST FLORENCE HIGH SCHOOL
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