Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESUS OMAR GONZALEZ ROJAS

Summary

Dynamic bilingual customer service representative with RIA Money Transfer, adept at resolving customer inquiries and enhancing satisfaction through effective problem-solving. Leveraged CRM software to streamline order processing, contributing to a collaborative team environment. Fluent in English and Spanish, ensuring clear communication and exceptional service delivery.

Overview

1
1
year of professional experience

Work History

Bilingual Customer Service Representative

RIA MONEY TRASNFER
Querétaro City, Querétaro, Mexico
07.2024 - Current
  • Provided bilingual support to customers, addressing inquiries and resolving issues effectively.
  • Assisted in processing orders and managing customer accounts through CRM software.
  • Developed knowledge of product offerings to enhance customer interactions and satisfaction.
  • Collaborated with team members to ensure timely response to customer requests.

Education

High School Diploma -

WEST FLORENCE HIGH SCHOOL
FLORENCE SOUTH CAROLINA
05-2003

Skills

  • Fluent bilingualism
  • Customer service
  • Problem-solving
  • Englis translation

Timeline

Bilingual Customer Service Representative

RIA MONEY TRASNFER
07.2024 - Current

High School Diploma -

WEST FLORENCE HIGH SCHOOL
JESUS OMAR GONZALEZ ROJAS