Accertify
Jhon Morales
RISK AND FRAUD SENIOR ADVISOR
QUERETARO,MQ
Summary
Successful at reviewing suspicious activities and uncovering fraud. Experienced in meticulously and methodically assessing merchant portfolio batches each day. Excellent reporting and documentation skills. Detail-oriented Risk and fraud bringing 10 years of experience assessing financial documentation, recommending improvements and maintaining ongoing monitoring. Well-versed in using Fraud systems and implementing statistical analysis techniques. Accomplished in handling dynamic needs with forward-thinking mindset and expert knowledge of risk operations.
Overview
8
8
years of post-secondary education
11
11
years of professional experience
Work History
Area Manager - Risk and Fraud Control
STELLA TECH
MEXICO CITY, MEXICO CITY
03.2020 - Current
- Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
- Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Led projects and analyzed data to identify opportunities for improvement.
Fraud Prevention Specialist
PAGO FACIL
MEXICO CITY, MEXICO CITY
09.2019 - 03.2020
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
Fraud Account Supervisor
GRUPO SALINAS
MEXICO CITY, MEXICO CITY
06.2017 - 09.2019
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Resolved problems, improved operations and provided exceptional service.
Fraud Prevention Specialist
SANTANDER
MEXICO CITY, MEXICO CITY
06.2015 - 06.2017
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Fraud Prevention Analyst
BROXEL
MEXICO CITY, MEXICO CITY
06.2013 - 06.2015
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Provided exemplary level of customer service to all individuals, including clients and company personnel.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Fraud Specialist
PODER COMERCIAL
MEXICO CITY, MEXICO CITY
06.2010 - 06.2013
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Led projects and analyzed data to identify opportunities for improvement.
Education
MBA - FINTECH LAW, BLOCKCHAIN, MONEY LAUNDRY PREVENTION
UNAM
MEXICO CITY 01.2020 - 12.2020
Bachelor of Science - TECHNOLOGY AND INFORMATION SYSTEM
UAM
MEXICO CITY 01.2011 - 12.2014
High School Diploma -
LA SALLE
MEXICO CITY 06.2007 - 06.2010
Skills
Fraud detection
Software
Cybersource
Visa risk manager
Mastercard fraud center
Sentinel
Monitor plus
Timeline
Area Manager - Risk and Fraud Control
STELLA TECH
03.2020 - Current
MBA - FINTECH LAW, BLOCKCHAIN, MONEY LAUNDRY PREVENTION
UNAM
01.2020 - 12.2020
Fraud Prevention Specialist
PAGO FACIL
09.2019 - 03.2020
Fraud Account Supervisor
GRUPO SALINAS
06.2017 - 09.2019
Fraud Prevention Specialist
SANTANDER
06.2015 - 06.2017
Fraud Prevention Analyst
BROXEL
06.2013 - 06.2015
Bachelor of Science - TECHNOLOGY AND INFORMATION SYSTEM
UAM
01.2011 - 12.2014
Fraud Specialist
PODER COMERCIAL
06.2010 - 06.2013
High School Diploma -
LA SALLE
06.2007 - 06.2010
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