sales
Open To Work
Jhontan Cruz
Spanish bilingual
Oaxaca City,OAX
4
Years of experience
13
years of post-secondary education
Dynamic appointment setter skilled in relationship-building and high-volume call reception. Proven track record in scheduling and qualifying leads, driving customer engagement and satisfaction.
Work History
Appointment Setter
2 Years 5 Months- Set appointments with salespeople and potential customers.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Scheduled and confirmed appointments and meetings for senior management team.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Entered daily data in computer systems and documented office activities.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Screened potential customers to determine interest and requirements for products and services of company.
sales agent
8 Months- Developed, maintained and utilized diverse client base.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
Sales Agent
1 Year- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of protection plan products or services to promote sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
High School Diploma
Skills
Relationship-selling skills
Clear communication
Goldmine
Work Planning and Prioritization
Natural script reading
Issue research and investigation
High-volume call reception
Qualifying new leads
Scheduling appointments
Zoho
Salesforce CRM
Relationship building
Phone etiquette expert
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
Location Preference
Remote
Minimum Desired Compensation
$8/hr
Important To Me
Work-life balanceCareer advancementFlexible work hours
Timeline
Appointment Setter
Spanish bilingual
12.2023 - 05.2026Read More
sales agent
5 Star
02.2023 - 10.2023Read More
Sales Agent
Teleperformance
01.2022 - 01.2023Read More
Mahopac High School
High School Diploma
01.2004 - 01.2017Read More