Jhordan Tuz
Holbox
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Parkland Hospital to enhance guest satisfaction significantly. By prioritizing service and maintaining cleanliness, I contributed to a welcoming atmosphere, demonstrating a professional appearance and keen attention to detail.
Friendly and adaptable, with strong passion for customer service. Knowledgeable about food and beverage safety standards and delivering prompt, courteous service. Dedicated to creating memorable dining experiences and contributing to positive team atmosphere.
Developed customer service and multitasking abilities in high-volume dining environment, now seeking to transition into new field. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.
Overview
1
1
year of professional experience
Work History
Waiter
Parkland Hospital
01.2022 - 04.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor of Science - Negocios Y Administracion
Tellebachillerto Comunitario Holbox
Holbox01-2024
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cleanliness
- Order taking
- Professional appearance
- Order management
- Service prioritization
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Intermediate (B1)
Timeline
Waiter
Parkland Hospital
01.2022 - 04.2023
Bachelor of Science - Negocios Y Administracion
Tellebachillerto Comunitario Holbox
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