Jill Melody Silk
Portland
Summary
Results-oriented HR Consultant, Educator, and Business Operations Leader with a strong work ethic and a solid foundation in human resources principles. Background in organizational psychology and business management, with over 20 years of experience in non-profit administration, education, coaching, and human-centered program development. Over 10 years of experience in business development and management, successfully performing strategic level HR duties and systems development. In-depth understanding of employee relations and compliance, complemented by proficiency in HRIS software and talent acquisition strategies. Dedication to leveraging skills to drive organizational success and enhance workforce engagement.
Overview
21
21
years of professional experience
Work History
HR Consultant
Fisher & Janisse Builders, LLC
08.2024 - Current
- Developed and implemented HR policies and strategies that support long-term business goals.
- Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
- Organized team-building events and activities to foster collaboration, increase morale, and improve overall productivity among staff members.
- Managed conflict resolution by mediating disputes between employees, fostering a positive work environment.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.
Business & HR Consultant
Self-Employed
01.2021 - Current
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Advised on best practices for human resources management, improving staff morale and productivity.
- Developed human resource systems and management procedures, staff training & professional development initiatives.
- Improved company culture by conducting regular employee surveys and addressing concerns promptly.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed quality improvement systems and led ongoing training in DEI measures.
Bilingual Program Assistant Director
Alliance for Equity in Montessori Education
09.2022 - 08.2023
- Provided daily oversight and support including accounting, reporting, organizational development, strategic planning, partnerships management, and emergency response.
- Collaborated with funders to meet goals and target growth areas.
- Developed policies, procedures, and site manuals for staff training and program oversight, aligned with licensing and funder requirements, as well as AEME'S vision and mission.
- Set and tracked DEI goals and metrics, incorporated goals and best practice into all HR programs and policies, and advocated for a culturally diverse and inclusive workplace.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Operations Director & Founder
A+K Ingenuity
08.2018 - 12.2020
- Developed the company's infrastructure and HR systems.
- Used cost-benefit analysis, organizational metrics, key performance indicators and critical data insights to inform business decisions, in addition to statewide human centered design.
- Led, supervised and provided strategic direction for workforce, and assisted in all aspects of daily programming.
- Developed partnerships with community stakeholders and local organizations to forward the success of the company, and enhance funding and support for statewide initiative to end youth homelessness.
- Developed training components, policies and quality assurance procedures to implement and evaluate optimal programming for youth.
- Developed strategic plans for business growth, enabling the company to expand services and increase revenue.
Program Manager & Education Consultant
TSL Britain
09.2014 - 08.2018
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Supervised and mentored staff team, responsible for hiring and maintaining a cohesive and inclusive team, professional development, and training.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
English Department Associate Director & Professor
Universidad Q. Roo
08.2011 - 08.2014
- Oversaw English department, staff recruitment and training, and research-based program development.
- Developed strategic planning measures to grow recruitment and retention, in addition to growing the university's graduate rate.
- Conducted research for various department initiatives, supporting informed decision-making processes.
- Motivated and engaged learners, developed relationships with students and evaluated learners' needs to create a positive and inclusive learning environment, achieving the highest student retention rates and test scores two consecutive years.
Service Coordinator & Lead Facilitator
Girls Inc.
04.2004 - 08.2009
- Coordinated services for community-based programming, while managing a high volume of client cases.
- Collected and managed program data, maintaining compliance reporting for grant and donor accounts.
- Trained and mentored staff teams, provided logistical support, and monitored staff development.
- Addressed individual client needs, developed goals, provided coaching, and assisted clients in managing crisis/ high risk situations.
- Facilitated weekly skill-building groups at various sites. (topics included: women's health, social skill development, pathways to higher education, career exploration, and job readiness.)
- Developed and delivered program education to community partners.
- Advocate and guest speaker for various events and fundraisers to support girls, youth, and under-served communities.
Education
SHRM-SCP - Human Resources Management
SHRM
05-2025
Teaching Certificate - Language (CELTA)
Cambridge University
01.2011
BS - Psychology
PSU
01.2009
Skills
- Leadership
- Strategic planning
- Process Improvement
- Organizational development
- Mentor & coach
- Implementing DE&I initiatives
- Onboarding processes
- HRIS systems
- Diversity and inclusion
- Employee relations
- Payroll management
- Talent acquisition & retention
- Compliance management
- System evaluation
- Problem-solving
Languages
English
Spanish
Mandarin
Timeline
HR Consultant
Fisher & Janisse Builders, LLC
08.2024 - Current
Bilingual Program Assistant Director
Alliance for Equity in Montessori Education
09.2022 - 08.2023
Business & HR Consultant
Self-Employed
01.2021 - Current
Operations Director & Founder
A+K Ingenuity
08.2018 - 12.2020
Program Manager & Education Consultant
TSL Britain
09.2014 - 08.2018
English Department Associate Director & Professor
Universidad Q. Roo
08.2011 - 08.2014
Service Coordinator & Lead Facilitator
Girls Inc.
04.2004 - 08.2009
BS - Psychology
PSU
SHRM-SCP - Human Resources Management
SHRM
Teaching Certificate - Language (CELTA)
Cambridge University
Similar Profiles
Noah BrusichNoah Brusich
Volunteer at Janisse Funeral HomeVolunteer at Janisse Funeral Home
Devyn NoyesDevyn Noyes
Supervisor/Shift Leader at S FISHER LLCSupervisor/Shift Leader at S FISHER LLC
TAWANDA WELLINGTON MADZIWATAWANDA WELLINGTON MADZIWA
ACCOUNTANT III at THERMO FISHER SCIENTIFIC LLCACCOUNTANT III at THERMO FISHER SCIENTIFIC LLC