Timeline
Work History
Overview
Education
Skills
Summary
Software
Languages
Certification
Generic

JITESH KUMAR

SOFTWARE ENGINEER
Guadalajara,JAL

Timeline

Site Reliability Engineer

Tata Consultancy Services
01.2022 - Current

IT Analyst

Tata Consultancy Services
10.2018 - 06.2022

Systems Engineer

Tata Consultancy Services
12.2014 - 07.2018

Bachelor Of Technology - Computer Science

Dr. B.C Engineering College , Durgapur
04.2010 - 03.2014

Work History

Site Reliability Engineer

Tata Consultancy Services
Guadalajara, Jalisco
01.2022 - Current
  • Worked effectively in fast-paced environments.
  • As SRE , worked on automated health checks tool for Banking and Financial domain
  • As SRE , managed the responsibilities of Chaos Engineering , Toil Elimination and Wheels of Misfortune
  • Worked on building robust and platform based tools which can deployed and ready to use for any application
  • Managed time efficiently in order to complete all tasks within deadlines.

IT Analyst

Tata Consultancy Services
Kolkata, West Bengal
10.2018 - 06.2022
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Enhanced system efficiency by streamlining IT processes and implementing automation tools.
  • Worked as Support Team Lead for Java NextGen Application.
  • Ensured that the project adheres to all the security standards as per Java Web Application guidelines.
  • Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.

Systems Engineer

Tata Consultancy Services
Kolkata, West Bengal
12.2014 - 07.2018

• Joined as production support executive for various java web applications .
• Streamlined defect resolution ; enhancements process and process automation.
• Involved in all production support activities like for 24X7 high availability of applications and support, evaluating defects/issues .
• Splunk 8, Appdynamics 21.1 , Pivotal Cloud Foundary , BitBucket.
• Gap analysis of the business requirements and providing POC for implementation Designing the application as per the business requirements .
• Environment NextGen Architecture, Spring Boot technology.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Education

Bachelor Of Technology - Computer Science

Dr. B.C Engineering College , Durgapur
Durgapur , West Bengal
04.2010 - 03.2014

Skills

Log Analysis

Scripting Languages

Infrastructure Automation

Disaster Recovery

System monitoring

Performance Tuning

Load Balancing

Application Scaling

Database Administration

Traffic Shaping

Server Hardware

Capacity Planning

Web Server Administration

Validation Testing

Validation standards

Process Validation

Summary

Knowledgeable SRE with solid background in maintaining and enhancing system reliability. Demonstrated success in implementing automated solutions to streamline processes and improve system performance. Proven ability to troubleshoot complex issues and optimize infrastructure through proactive monitoring and collaboration. 9+ Years\ of experience in IT Services with contribution in all phases of SDLC. Worked on J2EE, Core Java\ XML, Oracle technology. Exposure to IBM websphere . 8+ years in enterprise web application management catering to financial services.

Software

Ticketing :-Service now

RealTime Monitoring :- App Dynamic, BSM, WILY , Splunk , Graffana , Glassbox

Kafka Control center

Log analysis:- Splunk , Unixbox

Repository :- Bitbucket

Documentation :- Confluence

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Certification

1. ITIL Certification

2. Splunk Beginner level Certification

JITESH KUMARSOFTWARE ENGINEER