J Jesus Guillen
Taxi driver
Jalisco 47850,JAL
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
4
4
years of professional experience
Work History
Taxi Driver
Self Employed Services
Jamay , Jalisco
01.2021 - Current
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Call Center Representative
TTEC
02.2021 - 06.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Customer Service Representative
One Star Solutions
Mexicali, Baja California
10.2022 - 12.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
GED -
Mountain Oaks Adult Educational Center
Vacaville, CA11.2011
Languages
Español
Advanced (C1)
English
Advanced (C1)
Skills
Have experience with Microsoft Office: Word, Excel, and
PowerPoint Also, I workedas an administrationassistant handling: filing,shipping & receiving,orders, logging work timedaily, and payroll
Have experience creating Excel workbooks, dataentry, linking worksheets,and printings
Have experience with typing 30-40 words per minute at 100% accuracy
Accomplishments
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Reduced mechanical issues 90% by keeping vehicle properly maintained.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
One Star Solutions
10.2022 - 12.2022
Call Center Representative
TTEC
02.2021 - 06.2021
Taxi Driver
Self Employed Services
01.2021 - Current
GED -
Mountain Oaks Adult Educational Center
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