Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelynn Efigenio

Lawrence KS,NLE

Summary

Friendly and organized professional with over 2.5 years of experience as a Customer Service Representative and Junior Recruiter. Proven ability to handle multiple tasks, communicate effectively, and ensure smooth operations in a fast-paced environment. Seeking a full time receptionist role to leverage superior communication skills and a proactive attitude in a family practice setting. Highly motivated to continue a career in an administrative role.

Overview

5
5
years of professional experience

Work History

CSR / Junior Recruiter

Genio Systems LLC
11.2021 - Current
  • Answered phone calls in a courteous and timely manner, addressing inquiries and resolving issues.
  • Scheduled appointments and maintained an organized database of candidate information.
  • Verified information and handled data entry with accuracy and attention to detail.
  • Coordinated with various departments to ensure smooth operations and effective communication.
  • Worked with clients nationwide, providing tailored support.
  • Created invoices and collected payments, ensuring accuracy and timely processing.
  • Worked directly with the Director of Operations to schedule meetings, being mindful of different time zones.

Line Cook

Jefferson's
08.2023 - Current
  • Trusted to open and close the restaurant, handling responsibilities with reliability and attention to detail.
  • Assisted with food preparation tasks, ensuring efficient kitchen operations and customer satisfaction.
  • Maintained a clean and organized work station, adhering to food handling and safety procedures.
  • Collaborated with team members to ensure timely and accurate food delivery.
  • Developed relationships with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted in training new hires, sharing best practices for optimal performance.


Child Care Provider

Private Families
05.2019 - 08.2023
  • Cared for multiple children, providing a safe and nurturing environment.
  • Prepared nutritious meals and snacks, and managed daily routines.
  • Created educational and recreational activities to support child development.
  • Maintained cleanliness and organization in the living spaces.
  • Managed scheduling, created invoices, and collected payments for services.

Education

High School Diploma -

Royal Valley High School
Hoyt Kansas
05.2023

Skills

  • Great communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in computer applications and scheduling systems
  • Microsoft Outlook proficiency
  • Customer service excellence
  • Attention to detail and accuracy in data entry and invoicing
  • Ability to work flexible schedules, including evenings and weekends
  • Problem-solving and conflict resolution skill
  • Invoice Processing
  • Payment Processing

Timeline

Line Cook

Jefferson's
08.2023 - Current

CSR / Junior Recruiter

Genio Systems LLC
11.2021 - Current

Child Care Provider

Private Families
05.2019 - 08.2023

High School Diploma -

Royal Valley High School

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Jocelynn Efigenio