Joline Manelle
Mexico City
Summary
Proven Sales Executive at Hotel Meliá, adept in customer service and sales strategy, significantly boosted revenue by securing new relationships and mastering product knowledge. Excelled in passenger assistance at Punta Cana International Airport, enhancing customer satisfaction. Skilled in multitasking and sales presentations, consistently exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Sales Executive Hotel Meliá
Sales Excutive
09.2021 - 07.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Punta Cana International Airport Customer Services
Customer Service Department
12.2015 - 04.2019
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.
- Enhanced customer satisfaction by providing timely and accurate flight information.
Education
Bachelor of Science - Informatics
Instituto Politécnico De Higüey
Dominican Republic07-2014
Skills
- Customer service
- Passenger assistance
- Product knowledge
- Strong multitasking
- Sales presentations
- Sales strategy
Additional Information
Reference Number 52 55 2403 5872 Gregory
Timeline
Sales Executive Hotel Meliá
Sales Excutive
09.2021 - 07.2024
Punta Cana International Airport Customer Services
Customer Service Department
12.2015 - 04.2019
Bachelor of Science - Informatics
Instituto Politécnico De Higüey
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