JONATAN VICENCIO VICENCIO
Guadalupe, Nuevo León
Summary
Knowledgeable de la industia metalmecanica with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Dynamic marketing leader with a proven track record at Abastecedora De Soldadura Y Herramientas Esp., enhancing brand visibility and spearheading strategic campaigns. Skilled in digital marketing and team leadership, I boosted sales performance and fostered professional growth within teams. Expert in leveraging social media marketing and CRM to drive customer engagement and achieve significant market penetration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Gerente De Marketing
Abastecedora De Soldadura Y Herramientas Esp.
Monterrey, Nuevo León, Mexico
03.2022 - 09.2024
- Creación y administración social media accounts for optimal audience engagement and increased online presence.
- Desarrollo e implementación marketing strategies to use for launches, rebranding campaigns and promotions.
- Colaboración with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Organizacion successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Increased sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Analisis market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Optimized website content for improved search engine rankings and increased web traffic.
- Mentored team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Gestion de budgets, asignando funds strategically towards high-impact initiatives that supported overall business goals.
- Organizacion trade shows and corporate events, fostering industry relationships and generating leads.
- Elevated brand visibility by developing and executing comprehensive marketing campaigns across multiple digital platforms.
- Enhanced online presence, optimizing website content for SEO and improving user experience.
- Negociacion with vendors and service providers, securing favorable terms and supporting budget objectives.
- Preparation of marketing copy, images, videos, emails, and other collateral.
Gerente Operativo
Abastecedora De Soldadura Y Herramientas Esp.
Monterrey, Nuevo León, Mexico
01.2018 - 03.2022
- Supervision operations staff and kept employees compliant with company policies and procedures.
- Realizar regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Gestion inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Hiring, onboarding and training of new hires to fulfill business requirements.
- Supervicion facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Implementacion smooth collaboration between departments through clear communication channels.
- Gestion de budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identificacion y resolucion de unauthorized, unsafe, or ineffective practices.
- Mejoras de process, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Informé issues to higher management with great detail.
Supervisor De Almacenes
Abastecedora De Soldadura Y Herramientas Esp.
Monterrey, Nuevo León, Mexico
01.2017 - 01.2018
- Supervision daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolución de conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
Almacenista
Abastecedora De Soldadura Y Herramientas Esp.
Monterrey, Nuevo León, Mexico
09.2016 - 01.2017
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Coordinación de high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Followed SOPs to avoid mix-ups and damages to orders.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Minimized product damage during shipping by securely packaging items in appropriate materials.
- Processed daily orders through multi-carrier manifest system.
- Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
Ventas
Arca Contienental (Coca Cola)
Guadalupe, Nuevo León, Mexico
03.2016 - 09.2016
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Flexible hours across night, weekend, and holiday shifts.
- Trabajé effectively in fast-paced environments.
Instalacion De CarAudio
Negocio Propio
Guadalupe, Nuevo León, Mexico
01.2013 - 02.2016
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Ventas
Programa Nacional De Bibliotecas Magisteriales
Tuxpam De Rodriguez Cano, Veracruz, Mexico
01.2012 - 12.2012
- Passionate about learning and committed to continual improvement.
- Manejo del time efficiently in order to complete all tasks within deadlines.
- Usé critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
Tecnico En Soldadura Industrial Y Paileria - Metal Mecanica
Escuela Electronica Monterrey
Monterrey, Nuevo León, Mexico08-2018
Tecnico En Sistemas Computacionales - Sistemas
ISAAC Monterrey
Monterrey, Nuevo León, Mexico08-2017
Skills
- Digital marketing
- Social media marketing
- Staff management
- Customer relationship management (CRM)
- Strategic planning
- Project management
- Advertising management
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
Certification
- Google Analytics Individual Qualification (IQ) - Google.
- Google Ads Certification – Google.
- Mastering Google AdWords Certificate – Udemy.
- Curso de Marketing Digital Facebook e Instagram Ads
- Curso de uso de Inteligencia Artificial
- Forklift Certification
Languages
Ingles
Intermediate (B1)
Timeline
Gerente De Marketing
Abastecedora De Soldadura Y Herramientas Esp.
03.2022 - 09.2024
Gerente Operativo
Abastecedora De Soldadura Y Herramientas Esp.
01.2018 - 03.2022
Supervisor De Almacenes
Abastecedora De Soldadura Y Herramientas Esp.
01.2017 - 01.2018
Almacenista
Abastecedora De Soldadura Y Herramientas Esp.
09.2016 - 01.2017
Ventas
Arca Contienental (Coca Cola)
03.2016 - 09.2016
Instalacion De CarAudio
Negocio Propio
01.2013 - 02.2016
Ventas
Programa Nacional De Bibliotecas Magisteriales
01.2012 - 12.2012
Tecnico En Soldadura Industrial Y Paileria - Metal Mecanica
Escuela Electronica Monterrey
Tecnico En Sistemas Computacionales - Sistemas
ISAAC Monterrey