Jonathan Alvarado MTZ

• Solve commercial needs with assigned customer. Follow up of any inquiry by them
• Create shipping tickets
• Analayze future demand and proposal of new projects per plant.
• Balance of machine loads, man hours, personal required. Creation of production plan and follow up to be done on time.
• Meetings with customer, PM, Managers
• Tracked production progress and made changes for efficiency.

• Customer Service per Automotive customers (MAZDA,MAGNA,TESLA,TBAKI,TOYOTA)
• Analyze of releases by customers, demand changes, pull in / push outs
• Follow up for customer orders in production process and advice of status on time
• Create shipping tickets, follow up to daily customer meetings to check backlogs, Priority changes, engineering changes and new projects.
• Handle of KPI reports.
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• Analyze and send for supplier releases.
• Handle of the RM per plant (resins, colorants, purchased parts).
• Handle of KPI Reports of Past Due, Supplier Efficiency, Inventory Cost.
• Take care of decisions per extra charges with supplier (Expedite Fee, Shipping Fee, FedEx/UPS shipment).
• Coordinated cross-functional teams to resolve material shortages or delays, minimizing production downtime.
• Two people in charge
• Proactively communicated with internal stakeholders regarding any changes or issues affecting material availability or lead times.

• Analyze releases by customers, demand changes, pull-ins/push-outs. Coordination with all service areas to complete orders on time.
• Follow up for customer orders in the production process and advise of status on time.
• Create shipping tickets, follow up on daily customer meetings to check backlogs, priority changes, engineering changes, and new projects.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Three people in charge

CSR, SR:

• Order entry per new Blanket/Closed POs.
• Confirm ship dates with the planning team and advise the customer via acknowledgement.
• Create shipping tickets.
• Negotiation for ship dates with the customer.
• Responded to customer requests for products, services, and company information.

Planner/Buyer Sr.

• Analyze of releases per suppliers and negotiation per delivery dates.
• Follow up for delivery of RM to plant.
• Negotiation on new contracts, Tender to new suppliers, cost reduction projects.
• Two people in charge.
• Managed high-stress situations effectively.

• Forecast and releases analyze per automotive customers (Tier ll)
• Make work orders per cut of steel according customer needs.
• Order entry and shipment confirmation to customer
• KPI reports of high stance of FG, Scrap, Sales
• Creation of shipping tickets
• Handled escalated calls efficiently

• Negotiation on delivery date.
• Create new PO's to suppliers
• Handle of shortage report to be on time with deliveries for RM To plant
• Maternal disability (3 months)

• Support the sales team with products that have not been purchased for 6 months.
• Creation of quotes for new products.
• Order entry and confirmation of POs to customers.
• Coordinate shipment with shipping area according to customer needs.

• Order Entry and follow-up per orders by customers in North America, Latin America, and Oceania.
• Negotiation on ship dates according to plant needs.
• Work close with support areas to solve any inquiry by customer with the required products (Condensing units, coils, industrial refrigerators, HVAC products)
• Request per ECOs to the engineering team when it arrives as a new requirement by the customer.
• Production planning for spare parts and purchased parts to be sent to the customer when needed.
• Shortage analyze and request support to the Purchasing team when a component required in the BOM was not in stock or would arrive on time.
• Collaborated with cross-functional teams to align goals and ensure project success.