Summary
Overview
Education
Skills
Timeline
Work History

JONATHAN DAVID DRORY

New York,NY

Summary

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

4
4
Languages
7
7
years of professional experience

Education

Bachelor of Science - Business Administration

University of San Francisco , San Francisco
08.2015 - 5 2019
  • GPA: 3.91 /4.0
  • Honors: Summa Cum Laude
  • Dean's List Spring 2017, Fall 2017, Spring 2018, Fall 2018, Spring 2019

Skills

    Google Analytics Certificate

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Timeline

Account Manager - Mazuma Financial
04.2022 - 03.2024
General Insurance Producer - Mazuma Financial
03.2020 - 04.2022
Manager - John’s Grill
09.2017 - 03.2020
University of San Francisco - Bachelor of Science, Business Administration
08.2015 - 5 2019

Work History

Account Manager

Mazuma Financial
04.2022 - 03.2024
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Upsold additional products and services after identifying customer needs and requirements.

General Insurance Producer

Mazuma Financial
03.2020 - 04.2022
  • Acted as producer responsible for the sale of annuities, life and health insurance policies for over 27 national carriers
  • Developed marketing plan and strategy in order to cultivate new prospects and enhance warm client base
  • Engaged in hands-on community outreach to create a book of over 600 personal clients
  • Active sales strategy resulted in sales of over $200,000 in new business in 2021 alone
  • Increased company’s annuity clientele by 30 new clients in 2021

Manager

John’s Grill
09.2017 - 03.2020
  • Oversee employees in back and front of house to ensure professionalism and highest service standards
  • Met and exceed restaurant objectives customer satisfaction in 2017 and 2018
  • Coached 60+ employees on NYC hospitality skills, food and beverage knowledge and company policies

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JONATHAN DAVID DRORY