
Experienced interpreter and recruiter with strong communication and administrative skills. Reliable team player eager to expand management abilities. Proven track record of enhancing customer satisfaction through expert complaint resolution and effective problem-solving in both English and Spanish.
Skilled in fostering teamwork, managing workloads, and improving first call resolution rates.
Technology-savvy professional with troubleshooting capabilities, network and software support experience, and a focus on driving optimal user experience through system performance analysis.
Organized candidate adept at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet team goals.
Highly skilled in software installation, upgrades, updates, hardware replacement, virus removal, and performance tweaks, with a solutions-oriented approach to addressing user issues.
Complaint resolution
undefinedMedical Interpreter