MS OFFICE, MC, PROGRESS, PHOTOSHOP, AUTODESK,
Ingeniero Ind Y De Sistemas/Puesto Laboral ATC
- Maintained a high level of integrity and confidentiality when handling sensitive customer information, ensuring data privacy compliance.
- Implemented feedback from quality assurance reviews to continuously refine skills and deliver excellent support.
- Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
- Collaborated with team members to optimize processes for increased efficiency in handling customer complaints.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.