JORGE ANDRÉS NEGRETE MORAYTA
Experience Manager
CDMX,CMX
Summary
Creative strategist with 14 years of experience designing unforgettable events and experiences, from underground festivals to hospitality leadership. Over the past 4 years with Viajero Hostels, I've driven sales up by over 300% as Experience Manager and Regional Coordinator, while enhancing operations as a consultant and co-owner of Hostal Juárez Puerto. Expert in connecting travelers with local culture and boosting profitability.
Experienced with coordinating artists and managing event logistics. Utilizes exceptional organizational and communication skills to ensure seamless operations and successful events. Knowledge of contract negotiations, scheduling, and fostering strong relationships with artists.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Artist Coordinator and Operations Lead
Olas Sonoras Festival
01.2024 - Current
- Directed artists and programming in 2024; oversee décor and curation for 2025.
- Coordinated artist schedules and logistics, ensuring seamless event execution and enhanced audience engagement throughout the festival.
- Developed and maintained strong relationships with artists and vendors, fostering collaboration and improving overall festival experience.
- Managed operational workflows, streamlining processes that resulted in more efficient resource allocation and event management.
- Facilitated communication between various teams, enhancing collaboration and problem-solving capabilities during high-pressure festival environments.
- Mentored junior team members, providing guidance on artist relations and operational best practices to promote professional growth.
Regional Experience
Viajero Hostels
01.2023 - Current
- Started as Regional Leader for Mexico and later expanded to Central America, leading the opening of new properties and maintaining the highest standards of experience and quality across all locations.
- Lead experience leaders, aligning them with the Viajero vision while standardizing quality across the region.
- Developed and implemented regional marketing strategies that enhanced brand visibility and attracted a diverse clientele.
- Led cross-functional teams to optimize operational efficiencies, resulting in improved service delivery across multiple locations.
- Analyzed customer feedback to refine service offerings, increasing guest satisfaction and loyalty within the region.
- Coordinated regional events and promotions, increasing community engagement and enhancing the hostel's local presence.
- Trained and mentored staff on operational best practices, fostering a culture of continuous improvement and teamwork.
Experiences and Operations Consultant
Freelance
01.2023 - Current
- Hostal Juárez CDMX: uplifted experiences and OTAs.
- Grupo Isolda (CDMX, 6 months): grew profits for 16 units.
- Bahías Sirenas & Casa Madre Selva (Puerto Escondido): refined OTAs and RMS.
- Led operational assessments to identify process inefficiencies, driving significant improvements in service delivery and client satisfaction.
- Developed and implemented strategic initiatives that enhanced workflow efficiency, resulting in streamlined operations across multiple projects.
- Mentored junior consultants in best practices, fostering a culture of continuous improvement and professional development within the team.
- Collaborated with cross-functional teams to design solutions that aligned with client goals, ensuring successful project outcomes and client retention.
Co-Owner
Hostal Juárez Puerto Escondido
01.2023 - Current
- Co-founded and manage strategies for launch, experiences, and operations.
- Developed and implemented operational strategies that enhanced guest satisfaction and improved overall service efficiency.
- Oversaw daily operations, ensuring compliance with health and safety standards while optimizing resource allocation.
- Trained and mentored staff to maintain high service quality, resulting in improved team performance and guest feedback.
- Streamlined booking processes and front desk operations, effectively reducing check-in times and enhancing guest experiences.
Founder and Event Organizer
Mulkinah, Galerart, and Forrestart
01.2012 - Current
- Over 13 years of organizing events, starting with underground Mulkinah, co-founding Galerart parties additionally Forrestart festivals.
- Developed and executed comprehensive event strategies, enhancing attendee engagement and overall satisfaction through innovative programming.
- Led a team of coordinators in managing logistics for large-scale events, streamlining operations and improving workflow efficiency.
- Established partnerships with local vendors and sponsors, resulting in increased resource availability and boosted event visibility.
- Designed marketing campaigns that effectively promoted events, leading to a significant increase in attendance and community involvement.
Management Support and Art/Stage Design
Kala & Anjunadeep Festivals / Bahidorá Festival
05.2023 - 06.2023
- Supported management at Kala/Anjunadeep; coordinated art and stage setup at Bahidorá.
- Designed and implemented innovative stage layouts for festivals, enhancing audience engagement and overall experience.
- Collaborated with artists and production teams to ensure seamless execution of visual concepts and thematic designs.
- Managed logistics for art installations, ensuring timely delivery and setup, which improved operational efficiency throughout events.
- Developed comprehensive design briefs that facilitated clear communication between stakeholders, resulting in cohesive artistic direction.
Experience Manager
Viajero Sayulita
01.2021 - 01.2023
- Led the creation and execution of daily experiences, from cultural events to social gatherings, building a memorable guest journey and laying the foundation for regional growth.
- Developed and implemented guest experience initiatives, enhancing overall satisfaction and promoting repeat visits.
- Streamlined communication processes among departments, resulting in improved collaboration and service delivery.
- Led training sessions for staff on hospitality best practices, fostering a culture of excellence in customer service.
- Analyzed guest feedback to identify trends and opportunities for improvement, driving strategic enhancements in offerings.
Experience Intern
Selina Sayulita
01.2020 - 01.2021
- Managed party and wellness events, building foundational experiential expertise.
- Based on the provided guidelines and the role of Experience Intern, here are the generated resume experience statements:
- Developed and implemented operational workflows that improved team efficiency and streamlined daily activities.
- Assisted in coordinating events and activities, enhancing guest experiences through meticulous planning and execution.
- Collaborated with cross-functional teams to facilitate communication and ensure alignment on project objectives and deadlines.
Education
Degree - Communication Sciences
01.2021
Skills
Event Planning & Management
Team Leadership & Coordination
Experience Design & Consultancy
Business Development & Strategy
Channel Manager & OTA Optimization
RMS Management
Revenue Optimization & Pricing Strategies
Artist coordination
Event logistics
Operational management
Team collaboration
Relationship management
Timeline
Artist Coordinator and Operations Lead - Olas Sonoras Festival
01.2024 - Current
Management Support and Art/Stage Design - Kala & Anjunadeep Festivals / Bahidorá Festival
05.2023 - 06.2023
Regional Experience - Viajero Hostels
01.2023 - Current
Experiences and Operations Consultant - Freelance
01.2023 - Current
Co-Owner - Hostal Juárez Puerto Escondido
01.2023 - Current
Experience Manager - Viajero Sayulita
01.2021 - 01.2023
Experience Intern - Selina Sayulita
01.2020 - 01.2021
Founder and Event Organizer - Mulkinah, Galerart, and Forrestart
01.2012 - Current
Universidad Panamericana - Degree, Communication Sciences