Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Jorge Cedeño

Jorge Cedeño

Naucalpan De Juárez, Estado De México

Summary

Ambitious Senior Account Manager with a tenacity for increasing profits and maintaining client relationships through persuasion and fantastic communication. Dedicated to innovation, forward-thinking and modern sales techniques used to cultivate a productive workspace and long-lasting client and customer relations. Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Seasoned Account Manager with 16-year history in sales and account development. Adept at leveraging people skills and business acumen to develop customized solutions and approaches that achieve dramatic results. Resilient Account Manager successful at handling high account volumes and tough customers. History of working hard to achieve and exceed expectations. Expert salesperson and team leader.

Overview

16
16
years of professional experience

Work History

Agriculture Investor

Ownership
03.2023 - Current
  • Mapped income generating strategies to grow revenue,
  • To invest in fruits trees,
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Negotiated supplier contracts to secure competitive pricing for materials and services.
  • Identified target customer segments through in-depth research, building tactical marketing strategies.

Account Manager

Vantage Plastics, LLC
01.2021 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Met existing customers to review current services and expand sales opportunities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Account Manager

Creative Techniques, Inc
10.2019 - Current
  • To prospect automotive customers in Mexico,
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • To develop sales in Mexico for returnable packaging opportunities,
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads

Sr. Account Manager

SONOCO FKA Tegrant Corporation, SCA Packaging, Tuscarora
10.2007 - Current
  • Responsible for automotive packaging sales in Mexico
  • Managing and selling molded foam packaging, cardboard pallets, tubes, posts and automotive components in Mexico
  • Customer Basis: Original Equipment Manufacturers, Tier 1 & Tier 2’s inside Mexican and United States of America
  • Manufacturing returnable and expendable packaging solutions for Automotive and other industrial segments
  • Electronic Static Discharge (ESD) packaging
  • Good knowledge of packaging industry and customer needs
  • Building business case for customer´s projects helps to take their best decision
  • Developing component´s applications for returnable and expandable packaging for customers in Mexico and US
  • Working with current strategies, innovative & initiatives for the industry as Low Cost Country (LCC), cost reduction, recycling, green
  • New market segments development: Aerospace, avionics, electronic, energy, home appliances, etc
  • Cross-selling strategies development and implementation for many industrial segments
  • Carton Pallets, Posts, Tubes & Plastic Pallets.
  • To provide extensive support in sales, technical and business areas for key accounts.
  • Working closely with customers to develop strategic business and account plans.
  • To contribute to annual revenue goals by selling new services and developing new accounts.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Achieved or exceeded company-defined sales quotas.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • To negotiate prices, payment terms, incoterms and service agreements.
  • To increase sales executing fully sales cycle processing from initial lead processing through conversion and closing.
  • To identify new business opportunities through cold calling, networking, marketing and prospective database leads.

Education

Master’s Degree - Sales & Marketing

Fundesem Business School,
Alicante, Spain
10.2006

Bachelor in Business Administration - Business Administration

Universidad Insurgentes
Mexico City
08.2002

Skills

  • Collections Expertise
  • Pipeline and Revenue Growth
  • Territory Sales Management
  • Excellent Negotiation Skills
  • Strong Lead Development Skills
  • Account Management
  • Strategic Account Planning
  • P&L Responsibility
  • Business Development and Planning
  • Prospecting and Cold Calling
  • Business Strategies and Negotiation

Accomplishments

  • Current Home Location
  • Mexico City Area
  • Current Role
  • Sales Representative in México for Sonoco Protective Solutions, Vantage Plastics and Creative Techniques
  • Primarily focused on selling custom molded EPP returnable packaging
  • Also support sales of SonoPosts, Wooden
  • Crates, Light Density Thermoforming & HDPE Thermoforming Pallets
  • Profile
  • Over 30 years in sales: sales training, sales management, sales administrative, sales leader
  • Over 11 years in Packaging sales for the Automotive segment: Returnable, expendable, export packaging solutions
  • New Market Development: finding prospects, applications, solutions, building solid business cases, savings programs, etcetera
  • High-performance background in sales goals by 30% (on average) in flat markets
  • Drive double-digit market growth through a multi-layered business development strategy focused on vertical and horizontal new clients’ accounts and expanding into untapped areas
  • Successfull at penetrating accounts via cold calls
  • Tenacity and patient to land projects after multiple technical reviews
  • To get customers involvement with urgency sense to shortened selling cycle timelines
  • Increased and continuous referrals for current customer to new customers
  • For more details of recent automotive projects – visit my LinkedIn profile - http://www.linkedin.com/pub/jorge-cedeno/18/967/494

Languages

English
Upper intermediate (B2)
Español
Advanced (C1)

Timeline

Agriculture Investor

Ownership
03.2023 - Current

Account Manager

Vantage Plastics, LLC
01.2021 - Current

Account Manager

Creative Techniques, Inc
10.2019 - Current

Sr. Account Manager

SONOCO FKA Tegrant Corporation, SCA Packaging, Tuscarora
10.2007 - Current

Master’s Degree - Sales & Marketing

Fundesem Business School,

Bachelor in Business Administration - Business Administration

Universidad Insurgentes
Jorge Cedeño