Jorge De La Torre
Calgary, AB
Summary
Dynamic IT Sales Executive with a proven track record at Telmex, adept in leveraging sales strategy and negotiation skills to drive revenue growth and customer retention. Excelled in building client relationships and utilizing market analysis for strategic decision-making. Achieved significant sales targets by fostering partnerships and mastering upselling techniques.
Overview
32
32
years of professional experience
Work History
IT Sales Executive
Telmex
01.1999 - 07.2024
- Increased revenue by developing strategic sales plans and negotiating high-value deals.
- Built strong client relationships to drive repeat business and enhance customer loyalty.
- Exceeded sales targets consistently, leveraging in-depth market analysis and client insights.
- Improved customer satisfaction by resolving issues with prompt and effective solutions.
- Developed comprehensive sales presentations to communicate product value and benefits.
- Identified new business opportunities, expanding market reach and driving company growth.
- Enhanced team performance with effective leadership and motivational techniques.
- Managed key accounts to ensure client retention and satisfaction.
- Collaborated with marketing teams to align sales strategies with promotional campaigns.
- Analyzed sales data to identify trends and adjust strategies for improved outcomes.
- Strengthened brand presence by representing company at industry events and conferences.
- Negotiated contracts to secure favorable terms and long-term client commitments.
- Promoted innovative products to capture new market segments and drive sales growth.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
- Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Built diverse and consistent sales portfolio.
Market Development Manager
AT&T
07.1992 - 08.1998
- Applied market intelligence to inform strategic decisions related to product positioning, pricing, and distribution channels.
- Developed targeted email marketing campaigns that resulted in higher open rates, click-through rates, and lead generation.
- Leveraged data-driven insights from CRM systems to inform targeted outreach efforts aimed at increasing customer retention and loyalty.
- Presented regular reports on market development activities, offering valuable insights for senior management decision-making processes.
- Contributed to the creation of annual budgets for market development initiatives, ensuring optimal allocation of resources for maximum ROI potential.
Education
Master of Science - Applied Physics
CICESE
Ensenada, Baja California, MexicoSkills
- Sales strategy
- Lead generation
- Client relationships
- Market analysis
- Negotiation skills
- Revenue growth
- Customer retention
- Sales presentations
- Pipeline management
- Upselling techniques
- Partnership development
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
IT Sales Executive
Telmex
01.1999 - 07.2024
Market Development Manager
AT&T
07.1992 - 08.1998
Master of Science - Applied Physics
CICESE
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