Summary
Overview
Work History
Education
Skills
Interests
handwriting, journaling and modify electronic hardware for customization
Timeline
Generic

Jorge García Vázquez

Retail Sales
Atotonilco el Alto

Summary

Dynamic retail professional with extensive experience at Super Farmacias Guadalajara, excelling in customer service and inventory management. Proven ability to enhance customer engagement and satisfaction through effective communication and problem-solving skills. Bilingual in English and Spanish, adept at fostering positive relationships and driving store loyalty initiatives.

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Professional retail worker prepared for customer service roles with strong cash handling and sales skills. Focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in customer interaction, inventory management, and point-of-sale systems. Known for positive attitude and strong work ethic in busy retail environments.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Retail Sales Associate Cashier

Super Farmacias Guadalajara
03.2025 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Increased sales through effective up-selling and cross-selling techniques.
  • Managed inventory, restocked shelves, and ensured product availability, contributing to store efficiency.
  • Assisted in training new cashiers, improving team performance and consistency in customer service.
  • Greeted customers upon entry, creating positive first impression and fostering loyalty.
  • Participated in regular inventory counts, contributing to accurate stock management.

Assistant Retail Store Manager

Videojuegos Loco Gomez
02.2024 - 03.2025
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Optimized store displays and appearance via strategic merchandising.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined inventory management with organized stockrooms and accurate recordkeeping.
  • Completed routine store inventories.
  • Elevated overall customer experience by actively seeking feedback and swiftly addressing areas requiring improvement.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Reported issues to higher management with great detail.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Receptionist

Psicoterapeuta Karina Vázquez Velázquez
10.2020 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly in both English and Spanish.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Education

High School Diploma -

Universidad De Guadalajara
Atotonilco El Alto, Jalisco, Mexico
07-2021

Skills

    Customer service

    Patience and empathy

    Quick learner

    Customer engagement

    Customer support

    Stock rotation

    Multitasking and organization

    Cash drawer management

    Effective communication

    Fluent in English and Spanish

Interests

Hardware, software and technology in general

Handwritring and drawing on a causual level

Learning more about other cultures

Learning more languages (currently taking Italian lessons)

handwriting, journaling and modify electronic hardware for customization

One of my hobbies is to modify mechanical keyboards, opening them up and making all kind of modifications like adding stuff to improve the sound, lube the switches or the stabilizers so it can have a better feeling, and experience overall. Also i enjoy to modify some game consoles and Computers, i´m not afraid to mess with components and fix things up, i´ve even fixed some of my friend's computers and videogame consoles.


I also tend to write a lot about everything in my life as a way to keep a track on things and help myself to remember all kinds of stuff that happens everyday and organize my day

Timeline

Retail Sales Associate Cashier

Super Farmacias Guadalajara
03.2025 - Current

Assistant Retail Store Manager

Videojuegos Loco Gomez
02.2024 - 03.2025

Receptionist

Psicoterapeuta Karina Vázquez Velázquez
10.2020 - 11.2024

High School Diploma -

Universidad De Guadalajara

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Jorge García VázquezRetail Sales