Jorge Gomez

• Maintained a clean and safe bus environment for the comfort of all passengers.
• Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
• Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
• Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
• Received commendations for exceptional customer service and professionalism during interactions with passengers.
• Informed passengers about route details, schedules, transfers, and fare policies as needed.
• Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
• Accepted and processed fares.
• Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
• Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
• Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
• Maintained full understanding of local roads and traffic patterns.
• Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
• Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
• Contacted dispatchers and company mechanics to report vehicle issues and other problems.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
• Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
• Performed regular bus inspections and checked brakes, steering and windshield wipers.
• Worked different route every day based on changing passenger locations and destinations.
• Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
• Transported customers to and from Location.
• Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Transported passengers safely along prescribed routes according to tight schedules.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Communicated regularly with central dispatch teams to report delays and route changes.
• Acted calmly, productively and professionally under pressure for helpful emergency response.
• Conducted pre-trip inspections of bus for safe operation.

• Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
• Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
• Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
• Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Followed company policies and procedures during shift.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Drove safely at all times to avoid accidents and harm.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Ensured safe transportation of packages with careful handling and secure storage methods.
• Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
• Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
• Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
• Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
• Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
• Verified package information to check for accuracy and completeness.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Utilized GPS navigation systems to navigate faster routes.
• Delivered packages to customer doorsteps and business offices.
• Communicated with dispatch and customers for accurate delivery information.
• Built professional relationships with customers and business partners to establish trust and credibility.
• Obtained signatures for delivery documents and packages.
• Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Answered roadside assistance calls for tows and other vehicle support.
• Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
• Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
• Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
• Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
• Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
• Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
• Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
• Operated with safety and skill to avoid accidents and delays.
• Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Recovered stranded vehicles.

Fill out paperwork clearly.

Talk to customers to develop confidence.

Pre and post trip vehicles and towing equipment!

• Communicated with production team members about quality issues.
• Inspected quality of products, taking note of functionality, appearance and other specifications.
• Inspected incoming and outgoing materials for accuracy and quality.
• Performed visual inspections and non-destructive tests where appropriate.
• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
• Collaborated with production staff to establish and meet quality standards
• Completed precise measurements using special tools.
• Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
• Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
• Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
• Performed root cause analysis to identify and resolve defects, improving quality standards.
• Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
• Optimized product testing procedures, leading to more accurate detection of defects and inconsistencies.
• Updated quality control records and reports.
• Provided feedback to production team regarding product quality.

• Provided one-on-one attention to students, while maintaining overall focus on entire group.
• Completed in-service and additional training to maintain professional growth.
• Kept classroom organized, clean and safe for students and visitors.
• Utilized various technology platforms to enhance virtual learning experiences during remote instruction periods, ensuring continued academic progress despite challenging circumstances.
• Assigned daily lesson plans designed to motivate students and allow for creativity.
• Identified signs of emotional or developmental problems in students.
• Established positive rapport with all students and parents through home calls, emails, and Parent Teacher Club.
• Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
• Prepared daily lesson plans for activi
• ties.