Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jorge Luis Hernandez

Los Angeles

Summary

Dynamic professional with a clean driving record and a positive attitude, experienced as a Delivery Driver at La Placita Imports. Proven ability to enhance customer satisfaction through timely deliveries and effective route planning. Skilled in loading and unloading, with a strong focus on safety and attention to detail. Fluent in language, fostering excellent customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver

La Placita Imports
09.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Cook

Northgate Gonzalez Markets
11.2023 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Merchandise Importer

Exotermica
05.2016 - 03.2019

Import and export mexican artwork across the border.

Education

No Degree - Nursing

Universidad Iberoamericana Tijuana
Tijuana

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • Heavy lifting
  • Stocking and inventory
  • Advanced planning
  • Pre-trip and Post-trip inspections
  • FLUENT IN LANGUAGE

Certification

Food Handlers Certificate

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Cook

Northgate Gonzalez Markets
11.2023 - 08.2024

Delivery Driver

La Placita Imports
09.2019 - Current

Merchandise Importer

Exotermica
05.2016 - 03.2019

No Degree - Nursing

Universidad Iberoamericana Tijuana
Jorge Luis Hernandez